Job Opportunities API

Description Join a mission-driven organization where your work makes a difference every day. At Goodwill our mission is Changing Lives and Communities Through the Power of Work. Our E-Commerce team plays a vital role in this mission—turning donated goods into meaningful impact through innovative digital channels. We’re looking for a Director of E-Commerce who is excited about blending strategy, technology, and purpose. This is a unique opportunity to lead a growing online business while working alongside a collaborative, passionate team dedicated to doing good. To be successful in this role, you must have E-Commerce experience. The salary for this position is $90,000-$100,000 annually. ________________________________________ Why You’ll Love This Role • Being part of a mission-driven organization making a real difference in people’s lives • Lead and shape a dynamic, fast-growing E-Commerce operation • Work with a supportive, collaborative team that values innovation and impact • Bring creativity and strategy to a space where every sale supports a greater purpose ________________________________________ What You’ll Do • Lead and oversee all aspects of the E-Commerce department, including business planning, content strategy, customer experience, web analytics, and supporting technologies • Drive E-Commerce initiatives end-to-end, acting as a project manager to evaluate, prioritize, develop, implement, and test new ideas • Partner cross-functionally to develop and execute strategic and tactical business plans that support overall E-Commerce growth • Leverage data and analytics to measure performance, generate insights, and guide decision-making across the organization • Identify and pursue new opportunities to expand and innovate beyond current E-Commerce practices • Manage financial performance, including P&L ownership, budgeting, and forecasting • Lead, coach, and develop a high-performing team, setting clear goals and fostering accountability and growth • Collaborate with retail leadership to align inventory, merchandising, and omnichannel strategies • Leads with curiosity by staying informed on emerging technologies and artificial intelligence advancements. Evaluates and integrates appropriate innovations to drive efficiency, enhance performance, and support organizational strategy and outcomes. • Support a culture aligned with Goodwill’s values, including reliability, teamwork, and commitment to mission ________________________________________ Benefits Overview • Full-time employees will receive up to 20 paid vacation days in the first year • Additional paid holidays vary by position and department • Dental, Vision, Life, Disability, and Accidental insurances available • Medical insurance available to full-time employees • 401(k) plan with employer match after six months • Professional development and personal support services • One-on-one coaching to reach career and educational goals • Tuition reimbursement • 20% employee discount at the Greater Grand Rapids retail stores Join Us If you’re passionate about E-Commerce innovation, collaborative leadership, and using your skills to make a difference, we’d love to hear from you. Requirements What You Bring • Strong knowledge of E-Commerce platforms, technologies, and analytics • Proven analytical mindset, with the ability to interpret data, test results, and translate insights into action • Demonstrated business judgment and decision-making skills, with the ability to prioritize high-impact initiatives • Experience in E-Commerce (5+ years preferred); bachelor’s degree preferred • Ability to adapt and thrive in a dynamic environment • A leadership style that fosters an inclusive, equitable, and high-performing team culture • Passion for connecting your work to a greater mission and community impact