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Director of Consulting Services Location:  Remote (US) Travel:  Up to 25% About Zaviant Zaviant, headquartered in Philadelphia, is a boutique consulting firm specializing in  Data Security ,  Privacy , and  Third-Party Risk Management . We help organizations build effective and sustainable solutions to protect data, strengthen governance, manage risk, and comply with complex and evolving regulatory requirements. Our team partners with clients to design, implement, and mature privacy, security, risk, and compliance programs that enable business growth while protecting what matters most. Position Overview We are seeking an experienced  Director of Consulting Services  to lead the delivery function within our growing Professional Services organization. This role is responsible for ensuring the successful delivery of client engagements across Privacy, Governance, Risk, Compliance, Data Security, Third-Party Risk Management, and related advisory services. The Director will provide leadership and oversight across a portfolio of consulting engagements, ensuring projects are delivered on time, within budget, and to the highest quality standards. The successful candidate will focus on operational excellence, delivery consistency, resource management, quality assurance, client satisfaction, and team development. Working closely with Senior Managers, Engagement Leaders, Project Managers, and executive leadership, this individual will help scale Zaviant's delivery capabilities while maintaining the high-touch, boutique client experience that defines our brand. This role is ideal for a leader who enjoys building high-performing teams, improving delivery operations, solving complex client challenges, and creating an environment where consultants can do their best work. Key Responsibilities Client Delivery & Portfolio Management Provide executive oversight across all consulting engagements to ensure successful delivery, client satisfaction, and commercial performance. Own delivery governance across the consulting portfolio, ensuring consistency in methodology, reporting, quality standards, and execution. Monitor engagement health, resource allocation, utilization, budgets, timelines, risks, and dependencies across multiple concurrent projects. Partner with Senior Managers, Engagement Leaders, Project Managers, and Consultants to proactively identify and resolve delivery challenges. Establish and maintain delivery metrics, KPIs, and reporting mechanisms that provide visibility into project performance and team effectiveness. Drive accountability for project execution, ensuring deliverables consistently meet client expectations and contractual commitments. Act as the primary escalation point for delivery-related issues, risks, and client concerns. Ensure effective coordination between Consulting Services, Technology Implementation Services, PMO, and client stakeholders. Oversee capacity planning and resource forecasting to ensure the right skills are aligned to client demand. Continuously improve delivery frameworks, methodologies, and operational processes to support scalability and consistency. Operational Leadership & Quality Assurance Establish quality assurance standards across all consulting deliverables. Implement repeatable delivery processes that improve efficiency while maintaining flexibility for client-specific requirements. Drive utilization, forecasting, margin management, and operational performance across the consulting practice. Collaborate with the PMO to strengthen project governance, reporting, risk management, and resource planning. Review delivery performance metrics and identify opportunities for continuous improvement. Support the development and adoption of standard templates, methodologies, playbooks, and engagement frameworks. Ensure consulting teams have the tools, processes, and support required t