Job Opportunities API

Job Overview: The Director of Commercial Lines is a key leadership role responsible for the overall management, development, and performance of the Commercial Lines department. This individual ensures efficient operations, high-quality client service, and consistent achievement of business objectives. This is an in-office position and can be based out of any of our Alliance Insurance locations: Winston Salem, Clemmons, Mount Airy, Walnut Cove, or Pilot Mountain.  Requires strong leadership, deep insurance knowledge, and strategic oversight. Work Environment: • Monday through Friday - 8:30am to 5:00pm • Professional office setting • Fast-paced, team-oriented environment • Frequent collaboration with executive leadership and departmental staff • Required - Occasional local travel to local office locations Benefits: • Annual Base Salary + Bonus Opportunities • Group Health Insurance: 100% company-paid for employee • (eligibility begins the 1st of the month after 90 days) • 401(k) plan with 3% safe harbor match • (eligibility begins the 1st of the month after 12 months) • Dental and Vision Insurance • Paid Time Off (PTO) • Company-paid holidays: • New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, and one floating holiday • Group Long-Term Disability Insurance: 100% company-paid for employee •  (eligibility begins the 1st of the month after 12 months) • Weekly pay • Workers' Compensation • Career growth opportunities • Work-life balance • Ongoing training seminars • Team meetings and hands-on training • Bereavement leave • Jury duty leave Requirements: Education: • Relevant certifications (e.g., CIC, CPCU, ARM) • Bachelor's Degree in Business, Insurance, Risk Management, or related field preferred Experience: • Minimum 7 years of experience in Commercial Lines insurance • At least 3 years in a leadership or management capacity • Proven track record of business development and client retention Knowledge, Skills, and Abilities: • In-depth knowledge of commercial property & casualty insurance products and underwriting • Problem Solving Skills • Strong understanding of industry laws, regulations, and compliance standards • Excellent leadership, communication, and interpersonal skills • Knowledge and a working relationship with top carriers in the independent insurance agency channel • Detail-oriented with strong organizational and multitasking abilities • Commitment to customer service and quality assurance Primary Duties: • Lead and manage the Commercial Lines department, ensuring high performance and service excellence • Develop strategies to drive department growth and profitability • Monitor and evaluate performance metrics and implement improvements as needed • Oversee client onboarding, renewals, and servicing to ensure a high level of satisfaction • Maintain strong carrier relationships and negotiate with underwriters on complex accounts • Ensure compliance with company policies, industry regulations, and quality control standards • Conduct regular training and development for team members • Stay current with market trends and changes in regulations • Prepare reports, forecasts, and presentations for executive management • Collaborate cross-functionally with other departments (e.g., Claims, Personal Lines, Benefits) Supervisory Responsibilities: • Directly supervises account managers, producers, and support staff within the Commercial Lines team • Responsible for hiring, training, performance evaluations, and coaching • Provides leadership and direction to achieve department goals