Job Opportunities API

Company Overview OliveCom is a growing company specializing in e-marketing, web design, and web development. We are seeking a highly motivated and results-oriented individual to lead our local call center operations in Saida, with a strong focus on driving sales and supporting digital marketing campaigns. This position offers an exciting opportunity for a local resident to contribute directly to business growth, manage a dynamic team, and play a key role in the company’s expansion within the digital solutions industry. Job Summary: The Local Call Center Director will oversee the overall operational performance and sales success of the Saida branch. This leadership role requires a proactive, target-driven professional with excellent leadership and communication skills. The Director will ensure that the center consistently meets and exceeds sales and marketing objectives , while maintaining high standards of quality, compliance, and efficiency. We welcome applications from both experienced professionals and high-potential fresh graduates with strong leadership and sales aptitude. Key Responsibilities: I. Sales and Business Development (Primary Focus) • Sales Strategy: Develop and execute strategic plans to meet ambitious sales and revenue targets. • Performance Monitoring: Track, analyze, and report key performance indicators (KPIs), focusing on conversion rates, lead generation, and campaign results. • Marketing Collaboration: Partner with the marketing team to enhance call scripts, campaigns, and outreach strategies to boost sales performance. • Sales Quality: Ensure all agents uphold high sales ethics, professionalism, and customer satisfaction. II. Operational Leadership • Daily Operations: Oversee day-to-day activities, ensuring smooth workflows, adequate staffing, and compliance with company standards. • Process Optimization: Identify and resolve operational bottlenecks to enhance productivity and cost efficiency. • Technology Oversight: Manage the proper use of CRM systems, dialers, and other call center technologies. III. Team Management and Development • Recruitment & Training: Hire, onboard, and continuously develop team members. • Coaching & Motivation: Provide ongoing feedback, performance evaluations, and motivational leadership. • Workplace Culture: Cultivate a positive, energetic, and goal-oriented environment focused on sales excellence. Qualifications: • Bachelor’s degree in Sales, Marketing, Business Administration , or a related field. • Resident of Saida or nearby areas. • Open to both fresh graduates and experienced professionals. • Excellent communication, leadership, and interpersonal skills. • Strong sales acumen and a customer-focused mindset. • Fluency in Arabic and English (spoken and written).