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Director, Farm Business Transformation

Vital Farms
CompanyVital Farms
CategoryOperations & Admin
LocationSpringfield
RemoteOn-site (inferred)
EmploymentNot stated
LevelDirector
SalaryNot stated by the employer
Posted23 Jul 2026
Last verified11 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
Finding the right place to grow your career  isn’t (over) easy, so we’re here to help by sharing a few reasons why the grass is greener at Vital Farms. We think you’ll appreciate our focus on Conscious Capitalism, which drives business decisions that benefit all our stakeholders (leading to even better business results). You might be drawn to our innovative approach and refusal to settle for the “way things have always been done.” Or you could find it exciting to grow your skills while working for an industry-leading brand. Whether you’re into our values, our brand, or our egg- cellent puns, we hope you ’ll join our Crew and help us change the world 108 square feet at a time!   At Vital Farms, we’re proud of the diverse communities we serve and the stakeholders who help bring our purpose to life. We’re committed to fostering an inclusive and collaborative environment where every crew member feels valued. We see this as one of our greatest strengths - and your role is key to helping us build on it.   Your Role: This position reports to the Senior Director, Egg Insights and Enablement.   You like to fix things that are broken, build things that don’t exist yet, and make complicated things feel easy. In this role, you'll lead the teams and systems that support our network of approximately 600 family farmers, creating a frictionless experience through clear communication, responsive support, and efficient processes. You'll build scalable workflows, automate manual work where possible, and lead teams across Lay Farm Process & Engagement, Pullet Farm Process & Engagement, and Contract Administration & Systems to ensure farmers get the support they need—quickly and simply.   What You'll Do: You will own and create frictionless, end-to-end business processes for farmers and Vital Farms, while leading the team that brings these processes to life.   Create and Refine Automation & Business Services   Build shared services that take repetitive and administrative work off the field teams’ plates, such as centralized data entry for Farm Support, pullet communications to lay farmers, and answers to  common questions  like pay. Refine and automate existing processes to make them work more seamlessly (e.g., communications) so capacity is freed up  for higher-value work.   Build a Farmer-Facing Support Center   Stand up a single “front door” for farmers — one team/channel that  consolidates  inbound farmer questions and requests . Create clear routing, service-level expectations, and a shared knowledge base that makes it easy for farmers and internal teams to get answers.   Lead the team that brings this to life   Lead lay farm process and engagement, pullet farm process and engagement, and contract administration and systems. Build the operating model, expectations, and accountability needed for the team to deliver consistently. Create systems to regularly monitor  data to drive continuous improvement. Lead  projects/initiatives in support of the farm operations team. Lead, develop, and support a high-performing team, ensuring team members have the tools, training, and clarity needed to succeed.   Build  a culture of ownership, trust, and continuous improvement that enables the team to deliver exceptional service to farmers and internal stakeholders.   What You Bring to the Table: BA/BS degree   in Engineering, Supply Chain, Business, Operations Management, Agribusiness, Information Systems, or a related technical field strongly preferred. You have 8 + years of relevant experience, such as operations, sha