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Director, Business Platform Ops Support

jj
Companyjj
CategoryOperations & Admin
Location2 Locations
Remote
EmploymentNot stated
LevelDirector
SalaryNot stated by the employer
Posted28 Jul 2026
Last verified8 Aug 2026
SourceEmployer ATS (workday)
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Description
Bei Johnson & Johnson glauben wir, dass Gesundheit alles ist. Unsere Stärke bei Innovationen im Gesundheitswesen versetzt uns in die Lage, eine Welt aufzubauen, in der komplexe Krankheiten verhindert, behandelt und geheilt werden, in der Behandlungen intelligenter und weniger invasiv sind und Lösungen persönlich sind. Durch unsere Expertise in innovativer Medizin und MedTech sind wir in einer einzigartigen Position, um heute über das gesamte Spektrum von Gesundheitslösungen hinweg Innovationen zu entwickeln, um die Durchbrüche von morgen zu liefern und die Gesundheit der Menschheit nachhaltig zu beeinflussen. Weitere Informationen finden Sie unter jnj.com Angeleitet von unserem Credo übernimmt Johnson & Johnson Verantwortung gegenüber allen Mitarbeitenden weltweit. Wir bieten ein integratives Arbeitsumfeld, in dem jede Person als Individuum betrachtet wird. Bei Johnson & Johnson respektieren wir die Vielfalt und Würde unserer Mitarbeitenden und erkennen ihre Verdienste an. Tätigkeitsbereich:Supply Chain Manufacturing Unterfunktion Der Tätigkeit:Manufacturing Process Improvement Tätigkeitskategorie:Professional Alle Standorte Für Stellenangebote:Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America Jobbeschreibung: DePuy Synthes is recruiting for a Director, Business Platform Operations Support Lead, located in the United States or Ireland or Belgium. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): • United States – Requisition Number: R-088639 • Ireland – Requisition Number: R-089715 • Belgium – Requisition Number: R-089715 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. The   Business Platform   Operations   Support   Leader   will be a part of the   DePuy Synthesis   Supply Chain and   Operations   Systems and Digital o rganization .    This leader will play a significant role   in    a   multi-year global business transformation initiative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our disparate   ERP ecosystem   standardizing our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, while enabling our integrated data strategy through   a   an   SAP S/4 HANA   backbone . This role will be part of a platform business operations, enhancement and improvement organization that will fundamentally oversee the ongoing evolution of the   DePuy Synthesis   ERP platform, from deployment to long-term sustainability. The role will be accountable for supporting core business platform support operations. Specifically, this role will work closely with business partners to   enable   ongoing awareness ,   adoption , and effective use   of the platform as new capabilities are delivered .   This role will also   support   the ongoing sustainment of the existing business platform users’ persona-based training structure in learning platforms. Furthermore, this role will   help   mobilize   platform r egression   t esting,   b usiness   e rror   h andling   and   r esolution , as well as   support   the development and implementation of the g lobal   p latform   e nhancement &   intake management   process. Lastly, this role will help   establish   the initial persona-based security provisioning process and will partner closely with   program   teams to   support   a   smooth   transition from deployment   hypercare   to   operate   state. This individual must   leverage   strong cross -functional business   expertise ,   experience supporting   transformative initiatives, ERP platform support   knowledge,   and digital acumen to effectively   engage   business stakeholders and process owners. Key Responsibilities • Support the development   and   deployment of   ongoing business user platform enablement and adoption for existing platform business users .       ongoing business user platform enablement and adoption for existing platform business users . • Ensure existing ERP platform user community is engaged and made aware of platform status, capabilities being delivered, changes and enhancements • Support the platform enhancement and continuous improvement intake process from the platform user community and   connect inputs   into the solution design governance process • Partner closely with the   operate   state team and the global business adoption team to   leverage   approaches,   channels   and materials to ensure the business platform community is aware of and ready to adopt platform enhancements and capabilities. • Support   a   business super user   forum to engage the platform   Super-User Network   and serve as a conduit of information between the business platform users and the MT   TranSCend   core team. • Support globally   standardized approaches to the ongoing sustainment of persona-based training   curriculums   leveraging   the training platforms mobilized to support the MT   TranSCend   deployment roadmap. • Support   a global   persona-based   security role design and maintenance process   that   is implemented and governed   thru   robust persona-based design controls and governance • Help   ensure smooth transitions between program deployment   hypercare   and   operate   state Qualifications • Minimum of   Bachelor’s   degree   required ; advanced degree or MBA is highly   desirable • Requires   a minimum of 3 years of progressive experience in leadership roles within Operations, Supply Chain, or large transformation programs. • Requires   a minimum of   6   years of Supply Chain experience. • Preferred   a minimum of   6   years of ERP platform support and/or transformation experience in a healthcare or health services industry • Requires   strong knowledge of   Orthopedics   Supply Chain   including complexity of surgery kits • Demonstrated hands-on project delivery   required • Excellent interpersonal and negotiating skills, with proven ability to influence/collaborate to get to desired result • Strong customer focus (internal & external), including development and management of stakeholders • Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.) is   helpful • Ability to effectively   support   and   participate   in   cross-functional decision-making bodies   required • Knowledge in deploying standardized work processes, tools, and templates   required • Experience   managing to   project timelines and milestones in complex business environments   required • Skilled at engaging and building relationships with business stakeholders   required • Strong   business and digital acumen, including ERP   expertise   required • Experience working in a complex, multi-ERP / system environment   required • Requires   Travel:   up   to 25% domestic and international. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. LI-Hybrid DePuySynthesCareers Required Skills: Preferred Skills: Agile Fertigung, Beratung, Chemie, Herstellung und Kontrolle (CMC), Compliance Management, Fachliche Glaubwürdigkeit, Gute Herstellungspraxis (GMP), ISO 9001, Kosten-Nutzen-Analyse (CBA), Leistungsmessung, Prozesssteuerung, Prozessverbesserungen, Qualitätsstandards, Qualitätssystemdokumentation, Standardarbeitsanweisung (SOP), Statistische Prozesskontrolle (SPC), Strategische Veränderung, Systemdenken, Taktische Planung, Werksbetrieb Die erwartete Grundgehaltsspanne für diese Position beträgt :150,000.00 - 300,000.00 USD Annual Zusätzliche Beschreibung für Zahlungstransparenz: Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits