Job Opportunities API

Digital Strategist – UK     At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.    We use these values to fuel superior results:    Lock arms  We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.  Show hustle  We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.  Embrace change   From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.  Elevate empathy  We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.  Never settle  We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.     But enough about us. Let’s talk about you.      This is not a traditional strategist role, and it’s not account management.   As a Digital Strategist, you sit at the intersection of strategy, product thinking, platform capability and commercial growth. You act as a strategic partner to clients, owning the value proposition rather than the delivery plan, and ensuring everything we build is tied to clear outcomes, measurable impact, and long‑term growth.         What you’ll do:   Product Strategy & Ownership   Define and evolve digital product and experience vision in partnership with senior client stakeholders.   Translate business goals into clear, prioritised roadmaps grounded in customer needs, lifecycle thinking, and platform capability.   Ensure delivery is aligned to outcomes, not just outputs, connecting features, content and journeys to measurable impact.   Act as the internal voice of the client and the external voice of the product.   Use structured approaches such as KPI/OKR Mapping to align experience goals, CRO opportunities, content strategy and platform investment.    Client Partnership & Strategic Growth   Own & develop senior client relationships, acting as the strategic counterpart and trusted advisor.    Shape future work based on performance, insight and evolving business needs, not just reactive briefs.   Identify opportunities to grow accounts through optimisation, roadmap evolution, retainers and multi‑year programmes.   Lead strategic commercial conversations including scope shaping, prioritisation trade‑offs, investment planning and SOW definition.   Support clients with broader business design, experience strategy and go‑to‑market thinking where appropriate.   Take shared responsibility for client retention, account development and long-term partnership growth across assigned strategic accounts.   Support quarterly and annual planning conversations, helping clients align budgets, priorities and roadmap decisions to measurable business outcomes.   Work with Delivery, Technology and client leadersh