Job Opportunities API

About ALSO. We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient. THE ROLE We are seeking a Digital Product Manager to help define, prioritize, and unify our digital product experiences across our vehicle, mobile app, and website ecosystems. This role is designed for a Product Manager who may grow into broader ownership over time. You will focus on translating customer needs into clear, technically grounded product requirements — ensuring that user-facing products are coherent, scalable, and aligned with our brand POV. You will own product definition and prioritization, while Technical Program Managers own delivery and execution. WHAT YOU’LL OWN The Digital Product Manager will serve as the connective tissue between vehicle, mobile, and web experiences, ensuring that customers experience a unified and intuitive ecosystem rather than a collection of disconnected products. You will work closely with Vehicle Product Managers, Design, Engineering, Customer Experience, Commercial, and Operations teams to define digital features, prioritize investments, and ensure consistency across the entire customer journey. This role is ideal for someone who enjoys working at the intersection of hardware and software and can translate customer needs into clear product requirements across multiple platforms.     WHAT YOU WILL DO DIGITAL PRODUCT STRATEGY & ROADMAP - Own the roadmap for customer-facing digital experiences across: - Vehicle interfaces and displays - Mobile applications (iOS and Android) - Customer web experiences - Fleet and operational tools as applicable - Develop a multi-year vision for ALSO's connected ecosystem. - Define and prioritize features based on customer value, business impact, and technical feasibility. - Ensure roadmap alignment across vehicle, software, and commercial initiatives. CONNECTED EXPERIENCE OWNERSHIP - Create a seamless customer experience across: - User Setup & Onboarding. - Remote Vehicle Controls - Service & Support - Telemetry & Ride Analytics - Define how capabilities should be distributed between vehicle, mobile, and web touchpoints. PRODUCT DEFINITION & REQUIREMENTS - Translate customer needs and business objectives into detailed product requirements. - Author user stories, feature requirements, acceptance criteria, and success metrics. - Collaborate with Design to develop user flows, wireframes, and prototypes. - Work with Engineering to ensure requirements are technically feasible and clearly understood. CROSS-FUNCTIONAL LEADERSHIP - Partner closely with: - Vehicle Product Management - UX/UI Design - Software Engineering - Systems Engineering - Customer Experience - Marketing and Commercial teams - Align stakeholders around priorities, tradeoffs, and product decisions. - Facilitate roadmap reviews and feature planning sessions. CUSTOMER INSIGHTS & VALIDATION - Conduct customer interviews and usability studies. - Analyze customer feedback, usage analytics, and behavioral data. - Identify friction points across the ownership journey. - Validate concepts and iterate based on customer learning. METRICS & CONTINUOUS IMPROVEMENT - Define and monitor KPIs for digital product success. - Track adoption, engagement, retention, and satisfaction metrics. - Use telemetry and analytics to prioritize improvements. - Continuously refine the digital experience after launch. WHAT