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Job Title: Digital Marketing Coordinator I Job Classification: Non-Exempt Reports To: Marketing Manager Department: Marketing Job Summary and Objectives The Digital Marketing Coordinator I role is a versatile marketing professional responsible for supporting digital marketing, social media management, event & community engagement support, content creation, and brand stewardship. The ideal candidate possesses a blend of marketing, digital media, and communication skills with the ability to support multiple projects across various business units. Essential Job Functions • Create and manage digital content across social media platforms, blogs, and other communication channels. • Develop and implement social media strategies that align with company objectives, brand standards, and marketing initiatives. • Create, schedule, and publish engaging content including graphics, videos, photography, and written communications. • Support product launches, promotional campaigns, customer communications, and service announcements with approved content. • Manage social media advertising campaigns and assist with digital advertising initiatives. • Assist with execution of community events, trade shows, open houses, employee events, and customer engagement programs. • Monitor online reputation and engage professionally with customers and community members across digital platforms. • Support crisis communications and emergency communications efforts with direction from leadership utilizing approved content and copy. • Maintain current knowledge of telecommunications products, industry trends, marketing best practices, and digital technologies. • Deliver exceptional customer service by demonstrating ownership, professionalism, effective communication, and a customer-first mindset. Supervisory Responsibilities • No direct supervisory responsibility. Competencies • Strong knowledge of marketing principles, branding, advertising, and customer engagement. • Experience with social media platforms, digital marketing, and content management. ·          Familiarity with digital marketing tools, email platforms, analytics tools, and content creation software. • Excellent written, verbal, and interpersonal communication skills. • Creative content development, storytelling, and brand messaging abilities. • Strong organizational and time management skills. • Ability to manage multiple priorities in a fast-paced environment. • Customer-focused mindset with strong relationship-building skills. • Experience collaborating across departments and managing internal and external partnerships. • Initiative, adaptability, and problem-solving abilities. • Understanding of telecommunications, broadband, wireless, or technology industries preferred. Physical and Mental Requirements • Regularly required to sit, use hands, and communicate effectively. • Frequently required to stand, walk, and operate office equipment. • Occasionally lift and/or move up to 10 pounds. • Ability to manage multiple projects, meet deadlines, and maintain attention to detail. • Ability to analyze data and make informed recommendations. Certification/License Requirements • Current Driver's License. Work Environment • Primarily office-based with frequent use of computers, communication platforms, marketing software and social media platforms • Regular travel to company locations, events, sponsorship activities, and community engagements. • Frequent interaction with internal teams, customers, vendors, media contacts, and community partners. Education ·          Bachelor's degree in Marketing, Communications, Public Relations, Business, or related field preferred. Experience • Minimum of 1-3 years of experience in marketing, communications, managing social media accounts, digital marketing or related roles. • Telecommunications, broadband, technology, or related industry experience preferred. • Experience with social media management tools (e.g., Hootsuite, Buffer, Sprout Social) • Basic graphic design or multimedia editing skills preferred (Adobe Creative Suite or Canva) • Knowledge of SEO, web traffic metrics, and paid social campaign management. • Photography, videography, graphic design, and content creation experience is a preference. This position is Safety Sensitive under the Oklahoma Medical Marijuana Law. Other duties may be assigned at the discretion of management based on the needs of the business.