Job Opportunities API

Please Note: This role requires the ability to work on site 3 days per week per company policy. The annual salary range for this role is $90,000 - $100,000 in New York. The World Economic Forum, committed to improving the state of the world, is the International Organization for Public-Private Cooperation. The Forum engages the foremost political,   business   and other leaders of society to shape global, regional and industry agendas. Our digital   products   provide individuals and organizations that engage with the Forum internally and externally a seamless and efficient way to gain knowledge and strategic insights, develop and nurture connections, and drive collective action. As we continuously evolve our offerings,   we're   expanding our Digital   Experience Office   to drive this vision further. Why We Are Recruiting The World Economic Forum is transforming into an Intelligent Workplace — seamlessly integrating human-centered work with intelligent agents to enable AI-driven collaboration and workflow transformation. To support this vision, we are expanding the Digital Success & Support Team with a new role:   Digital   Experience   & AI Enablement   Specialist .   This position will   contribute   to   the adoption and effective use of the Forum's core digital and AI-enabled products across internal teams and external users, while continuously   identifying   opportunities to streamline workflows through practical automation. This is an ideal opportunity for someone who is passionate about   optimizing   technology, partnering closely with users, and championing the adoption of digital and AI-powered platforms that make a tangible difference in everyday work. Reporting Lines & Interactions The   Digital Experience & AI Enablement   Specialist   will report to the Head of Digital Success & Support in Geneva and will work closely with the Intelligent Workplace Product Team and internal stakeholders across the New York and San Francisco offices. Breakdown of main responsibilities • 50%   User   Enablement ,   Digital   Product   & AI adoption • 30%   Workflow automation &   user   coaching • 20%   AI Champion community management The successful candidate will be assessed on • Drive adoption of core digital   and AI   products by enabling users through practical, use-case-based   change management , including targeted sessions, clear guidance, and self-service resources. • Identify   opportunities to streamline repetitive tasks and improve user productivity through the design and development of lightweight automations, workflows, and AI-enabled solutions • Help manage a community of internal AI champions   that promotes innovation and supports adoption across teams. • Act as a primary point of contact for user questions   and   feedback ,   ensuring efficient   adoption   and continuous improvement of the user experience. • Guide   users to explore, adopt, and build practical digital solutions independently. Preferred Requirements and Experience • Bachelor’s or advanced university degree in Information Systems, Digital Business, Technology & Innovation Management, Organizational Change,   Communications   or a related field, with a strong interest in digital transformation and AI-enabled ways of working. • 2 +   years of relevant professional experience in digital enablement, user support, learning and development, innovation, workflow improvement, technology adoption, consulting, or related areas. • Knowledge in AI-enabled productivity tools, workflow automation, and emerging digital technologies, with a demonstrated willingness to continuously learn   and   experiment. • Hands-on experience designing practical AI use cases, lightweight automations, or workflow improvements that simplify day-to-day work. • Strong communication   and interpersonal skills, with the ability to explain digital and AI concepts clearly and support users with empathy and patience. • Experience   facilitating   training sessions, onboarding, workshops, user support, or community engagement initiatives is a strong advantage. • Ability to work collaboratively across teams and build trusted relationships with users and stakeholders in a fast-paced international environment. • Strong organizational skills, proactive mindset, and ability to manage multiple priorities independently. • Comfortable operating in an evolving environment and contributing to new initiatives with a growth mindset and solution-oriented approach. • Interest in community building, peer learning, and helping foster a culture of experimentation and responsible AI adoption. Why work at the Forum We believe that progress happens by bringing together people from all   walks of life   who have the drive and the influence to improve the state of the world by building awareness and co-operation,   shaping mind-sets and agendas and driving collective action. Join us and become a driver for positive change! Why join us? Join an independent and impartial organization with over 55 years of connecting leaders to make sense of global challenges and move the world forward together.