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Designer Fragrances Counter Manager - Westfield White City (15 Hours) Job Details | Shiseido Modify Preferences Accept All BEAUTY INNOVATION Designer Fragrances Counter Manager - Westfield White City (15 Hours) Date: 21 Jul 2026 Location: London Company: Shiseido Shiseido Group Fragrance Counter Manager ABOUT DESIGNER FRAGRANCES Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the sensual and effortless delicacy of Narciso Rodriguez; the intriguing mix of natural and sophistication in Issey Miyake to the unique, innovative collection from the extraordinary perfumer, Serge Lutens. We are part of the Shiseido Group, and in joining Serge Lutens - you join an incredible group network of brands, where developing our people is at the heart of our business. YOUR NEXT ROLE : Counter Manager Designer Fragrances YOUR RESPONSIBILITIES You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. A true ambassador to all of our Brands, you will ensure that they are looking their best at all times. We will ensure you have all the tools and training you need to share our brands with your customer and to be an expert story teller in fragrance. In return we’ll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals. Your experience in and passion for fragrance will be a great addition to our teams, and you’ll have an amazing opportunity to join our beautiful brands and share this passion with our customers. YOUR BACKGROUND • Excellent Communication and Customer Service skills • Ability to work independently and as part of a team • Self-motivated and results driven • Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success BENEFITS YOU’LL LOVE • 30 days holiday, including bank holidays, increasing with service • Generous discretionary commission scheme • Contributory pension scheme – 5% employer contribution • Generous product allocation & discount • Enhanced parental allowance • Life Assurance up to x2 your salary • Employee referral bonuses • Access to Retail Trust • Annual performance and development reviews so you know your career is going in the right direction OUR VALUES • THINK BIG • TAKE RISKS • HANDS ON • COLLABORATE • BE OPEN • ACT WITH INTEGITY • BE ACCOUNTABLE • APPLAUD SUCCESS INCLUSION HEROS Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you. OUR HIRING PROCESS Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion. If your CV is shortlisted, then you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! If you are successful at interview, you will be required to have an instore trade test. All applicants must have the right to live and work in the UK. 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