Deposit Processing Support Specialist II
OneAZ Credit Union
| Company | OneAZ Credit Union |
| Category | Uncategorised |
| Location | 2355 W Pinnacle Peak Rd |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 3 Aug 2026 |
| Last verified | 4 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Join Us in Making an Impact ✨
At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!
Who You Are 🧩
You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together.
What You’ll Do 🚀
📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027
Accountable and responsible for all aspects of deposit processing and member research. Provides professional service and guidance to members, branches, internal departments with routine to moderately complex inquiries. Ability to work in a fast paced, deadline driven environment. Responsible for daily processing and system tasks, completion of process requirements and reconcilements. Protects the confidentiality of all financial data related to Credit Union operations and its members. Independent judgement, initiative and accuracy required as well as an understanding of regulatory requirements and risk operations to minimize/eliminate potential loss to the Credit Union.
Essential Functions
Open and sort mail received from the US Postal Service, UPS, Federal Express and internal departments
Post the transaction- loan payment/payoff, checking or savings deposit, General ledger, car dealer payoffs
Balance the posted transactions to the core system
Scan checks using the branch capture scanner
Bundle and file daily work in the storage room
Check destruction- Destroy processed checks after 60 days
Accurately process account closure requests to ensure core system; Records reflect closed status
Verification of Deposit Requests
Accurately and timely, complete financial records research
Schedules and processes member account and profile maintenance requests which may include address, beneficiary changes and opening new share subaccounts
Handle maintenance clean up reports monthly
Prep, scan, index and verify various documents received from the retail branch. (Account cards, transaction forms, agreements)
Perform document administration tasks to file, record retention, image and audit Credit Union documents
Identify maintenance needed to repair exceptions discovered during quality audits
Open and close the processing day within capture software
View, quality control and approve checks received thru Teller, Mobile, Merchant and At Home channels
Upload the cash letter to the Federal Reserve Bank twice a day
Assist branches with member inquiries regarding checks captured for incorrect amounts or initiate direct member contact
Coordinate communication with IT department for system issues
Support associates and members be responding to inquiries and requests received through the help desk.
Audit new account cards by comparing data entry to the core system on a timely basis
Adhere to the Customer Identification Program (CIP)
Ensure all required compliance information is provided
Communicate to the branches on error corrections needed
Review and process the reject report for the member by analyzing the share draft copy and member account for: Late Pays/returns Guaranteed Hold discrepancies Official check and money order exceptions
Balance the returns file to the core system reports and upload to processor.
Process requests for stop payments.
Complete the AM and PM balancing of the GL daily.
Assist Accounting with researching GL discrepancies.
Handle share draft fraud packets.
Proce