Data Center Surge Technician (Travel Team)
EOS
| Company | EOS |
| Category | Skilled Technician |
| Location | United States of America |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 16 Jul 2026 |
| Last verified | 10 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
EOS IT Solutions is seeking highly skilled and adaptable Data Center Surge Technicians to join a centralized travel team supporting data center operations across North America.
This team is deployed to support new site turn-ups, large-scale infrastructure deployments, SLA recovery efforts, and critical operational gaps . Technicians are expected to operate in fast-paced, high-pressure environments and deliver immediate impact with minimal onboarding.
Travel & Compensation: This position requires frequent travel to project sites and data centers. Candidates who enjoy traveling and working in different environments will thrive in this role. To recognize the commitment, we offer a $250 weekly travel bonus , paid in addition to base wages.
Deployment Scope
Surge Technicians are deployed based on business need, including:
New data center builds, expansions, and site turn-ups
High-volume deployment events (rack lands, infrastructure scaling)
SLA recovery scenarios (backlog reduction, performance stabilization)
Temporary coverage for staffing gaps or critical skill shortages
KEY RESPONSIBILITIES:
Deployment & Infrastructure Execution
Execute high-volume rack and stack deployments in live and non-live environments
Install, terminate, and manage fiber (single-mode and multi-mode) and copper cabling systems
Perform fiber splicing, cleaning, testing, and troubleshooting , including OTDR testing and fault isolation
Support physical infrastructure builds including cable routing, ladder racking, and power distribution
Read and validate port maps, rack elevations, and infrastructure designs
Repair & Break/Fix Operations
Diagnose and repair hardware issues across servers, switches, and network components
Replace defective components (PSUs, NICs, fans, etc.) with minimal disruption
Execute live service swaps and support production environments under SLA constraints
Perform physical layer troubleshooting (ports, cabling, connectivity)
Operational Execution & Accountability
Rapidly integrate into new sites and contribute within 24–72 hours of arrival
Follow MOPs, CMOPs, and safety protocols with strict adherence
Accurately document work through ticketing systems and operational logs
Support both planned deployment work and reactive break/fix scenarios
Operate effectively in client-facing environments with high visibility and accountability
Performance Expectations
Deliver measurable output aligned to deployment targets, ticket closure rates, and SLA performance
Maintain high quality and accuracy with minimal rework
Adapt quickly to new environments, teams, and operating conditions
Demonstrate strong ownership, reliability, and consistency across deployments
Travel & Deployment Expectations (Critical)
Ability to mobilize within 24–48 hours of notice
Willingness to travel 70–90% of the time across multiple U.S. locations
Ability to support extended deployments (2–4+ weeks or longer) based on business demand
Comfortable working and living in hotel-based