Job Opportunities API

Danish Speaking Video Streaming Customer Experts About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for connecting elite talent with industry-leading global brands. We specialize in facilitating seamless career transitions, ensuring that candidates pursuing jobs in Greece find both professional excellence and a rewarding lifestyle through our bespoke recruitment services. Job Overview We are seeking passionate professionals for the Danish Speaking Video Streaming Customer Experts position in Greece to support one of the world's most innovative entertainment platforms. If you are tech-savvy and fluent in Danish, this is your chance to join an industry-leading team while enjoying a world-class relocation experience. Key Responsibilities Provide world-class support to subscribers of a premier video streaming service via chat, email, and phone. Troubleshoot technical playback issues, account access, and billing inquiries with precision and empathy. Guide users through the latest streaming features, device compatibility, and content updates. Maintain a high level of customer satisfaction by delivering personalized, efficient, and professional communication. Monitor and report emerging streaming trends or platform bugs to internal technical departments. Document customer interactions within our CRM to ensure seamless service continuity across all platforms.