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sr. Customer Value Consultant Supply Chain Are you a Customer Value Consultant Supply Chain ready to operate at a more strategic level—working with senior stakeholders to drive measurable business value? At AIMMS, we’re looking for a sr. Customer Value Consultant Supply Chain who goes beyond relationship management and takes ownership of customer outcomes, renewals, and expansion . What You’ll Do This is not a plug-and-play role. You’ll step into an environment where strong products, customers, and expertise already exist - the next step is to focus on further professionalizing how we manage value realization , ensuring a consistent approach across all our product offerings.    You will work across both: SC Navigator (supply chain design SaaS) Optimization Tooling (advanced decision-making software) Each with its own customers, dynamics, and ways of working. Your challenge—and opportunity—is to connect the dots : Own customer outcomes from onboarding through renewal Define and drive value realization (cost savings, service levels, efficiency gains) Act as a trusted advisor to senior stakeholders in supply chain and operations Drive renewals and upsell opportunities through value-based engagement Structure and scale how we manage customer success across products Align internal teams around customer goals Why This Role This is a role for someone who enjoys creating clarity — and bringing others along in that process.   High-impact, foundational role Work with complex, high-value solutions and customers Strong ownership and visibility What Will Help You Thrive and Be Successful   A solid ‘technical education’ in fields like computer science, mathematics, or engineering;  Solid understanding of supply chain concepts (planning, inventory, network design) 7–12 years in a similar post-sales roles (B2B SaaS / enterprise software) Strong experience managing complex enterprise customers Ability to engage senior stakeholders and drive strategic conversations Commercial mindset with a track record in renewals and expansion Structured, ownership-driven, and comfortable with ambiguity Life at AIMMS: The Good Stuff   You’ll step into a role where your work is visible, valued, and has direct impact on our growth within a company that combines stability with ambition.  Impact & environment   A role with a clear line of sight to revenue, pipeline, and customer success.  A supportive workplace with short lines, trust, and plenty of room for ownership.  A stable environment where structure, teamwork, and quality really matter.  An office in Haarlem with an open, collaborative, and down-to-earth atmosphere.  Reward & benefits   💰 Competitive salary  🧓 Fully paid pension.  🌍 Hybrid work  🌴 30 vacation days to properly recharge.  🧠 A culture that prioritizes continuous learning and skill development through coaching and training. ✈️ ‘Short-term remote friendly’ the freedom to occasionally work from abroad, in alignment with the team.  If you're ready to make a significant impact, apply now – we can't wait to meet you! Prefer more information first? Feel free to call or Whatsapp Dewi Ozinga - +31 6 14 62 3939 —————— AIMMS: Who We Are (and why it matters)   It all started in 1989, when we saw a huge untapped potential for mathematical optimization. Since then, AIMMS has touched many aspects of people’s daily lives—from the electricity delivered to our homes and the distribution of vaccines to emission-reduction policymaking. Today, as a product-led SaaS company, we support industries worldwide—from logistics to sustainability—enabling smarter, faster, and greener choices.  We’re a diverse, collaborative, and curious team of over 20 nationalities , with offic