Customer Support Specialist (German-speaking)
Marketplace integrations
| Company | Marketplace integrations |
| Category | Customer Support |
| Location | Amsterdsam |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 27 Jul 2026 (the employer did not state a posting date) |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (recruitee) |
Description
Your Key Responsibilities: Market Ownership: Act as the dedicated support lead for our German-speaking customers via email, chat, and phone. Translation & Localization: Help localize support content, templates, and FAQ articles to ensure they resonate with the German market. Problem Solving: Resolve technical, billing, or account inquiries with a focus on high first-contact resolution. Requirements: Languages: Native or near-native German (C2 level) and Fluent English (C1). Communication is 100% in German for customers and 100% in English for the internal team. Customer-Centric: You have a natural "hospitality" mindset - you enjoy solving puzzles and making someone's day better. Experience: 1+ years in a customer support role is preferred, but we are open to graduates or career-changers with the right language profile.