Job Opportunities API

About HotelRunner HotelRunner is a technology-driven hospitality SaaS company helping hotels increase visibility, efficiency, and revenue through smart digital solutions. About The Job • Manage end-to-end implementation and training processes for HotelRunner PMS and Channel Manager products • Provide fast, solution-oriented, and clear responses to customer requests • Execute support and implementation processes in line with defined SLA timelines • Accurately track and document all processes through Salesforce CRM • Foster strong cross-functional communication and collaboration across teams • Maintain the highest level of customer satisfaction and follow up with post-process feedback Requirements • High school or Bachelor’s degree graduate • Registered with the Turkish Employment Agency (İŞKUR) with a disability degree of 40% or above • Self-learner, able to work independently, and a strong team player • Experience in call center and/or customer relations • English proficiency (preferred) • Residing in İzmir What is in it for you? You will focus on what you do best, we'll take care of the rest! • USD based salary • Private Health Insurance • Monthly food card allowance • Transportation support • ICF Coaching • A MacBook and all the necessary equipment • Unlimited coffee, drinks & Free snacks all and every day • A day off on your birthday • HotelRunner Superb Welcome Kit • A fun office full of creative and dynamic people • We share some common passions; our motorcycle club is just one of them • We are running with the idea of “Choose a character to work with, develop your skills”, so the training opportunities are open for every member of the team • Being a part of results-oriented multinational teams •