Customer Service Representative (Team Member) - Island
Filmhouse Cinema
| Company | Filmhouse Cinema |
| Category | Customer Support |
| Location | Lagos |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 5 Mar 2026 |
| Last verified | 7 Aug 2026 |
| Source | Employer ATS (smartrecruiters) |
Description
Filmhouse Group houses multiple business within the media and entertainment space. The award winning Filmone Entertainment and the dynamic Filmhouse Cinemas . Our mission is "to provide magical experiences through content that entertains and inspires, delivering world-class services and exceptional value to our audience".
The group is supported by a corporate operations management team that ensures our operations area aligned to International Best-Practice.
Essential duties and key responsibilities include the following and other duties as may be assigned:
• Selling box office tickets, responding to queries reservations and sales.
• Monitoring and maintaining cash flow, ensuring that there are no shortages.
• Ensuring that guests are well guided to entrance and exit into the cinema.
• Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
• Participating in briefings and other meetings as requested by the cinema manager.
• Attend and participate in training sessions as required by managers and HR.
• Contribute to increasing concession revenues.
• Responsible in the arrangement and cleaning of designated areas.
• ND (National Diploma)
• HND (Higher National Diploma)
• BSc / BSE (Bachelor’s Degree)
• Diploma
• NCE (Nigerian Certificate in Education)
• SSCE
Age Requirement
• Candidates must be between 19 and 26 years old