Customer Service Representative Jr.
Bosch-HomeComfort
| Company | Bosch-HomeComfort |
| Category | Uncategorised |
| Location | Monterrey |
| Remote | Hybrid |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 31 Jul 2026 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (smartrecruiters) |
Description
• Enter and accurately process customer orders through the relevant systems.
• Provide timely updates and confirmation to customers regarding their orders.
• Coordinate with sales, supply chain, and back-office teams to resolve any issues.
• Monitor order status and manage pending orders effectively.
• Address and resolve customer complaints promptly and professionally.
• Bachelor’s degree in Business or a related field, or equivalent experience.
• Minimum of 1 year of customer service experience, preferably in a manufacturing environment.
• Proficiency in English and strong communication skills.
• Detail-oriented with excellent problem-solving abilities.
• Ability to work in a fast-paced environment and effectively prioritize tasks