Customer Service Representative
heartlandhomeservices
| Company | heartlandhomeservices |
| Category | Customer Support |
| Location | Grandville MI |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 4 Aug 2026 |
| Last verified | 4 Aug 2026 |
| Source | Employer ATS (workday) |
Description
Job Description:
Responsibilities:
• Handle all client interactions in a professional and courteous manner
• Provide accurate information and solutions to clients during each interaction
• Accurately enter and confirm client information in our database
• Educate clients about our products and services and recommend additional solutions based on their needs
• Maintain a strong working knowledge of all Vredevoogd products and services
• Meet established standards for compliance, job knowledge, quality, attendance, efficiency, initiative, and overall performance
Requirements:
• High school diploma or GED required
• At least 1 year of customer service experience preferred
• Strong data entry and computer skills in a fast-paced environment
• Friendly phone voice and a positive attitude
• Professional demeanor in all interactions with both internal and external clients
• Self-starter who can work independently while meeting expectations
• Team player who thrives in a collaborative environment
• Must be available for weekend and closing shifts
• Must be able to complete training at our Grandville location starting June 9
Compensation & Benefits:
At Vredevoogd, we believe in working hard and having fun while being paid well!
• Competitive pay
• Quarterly bonuses
• Medical, dental, and vision insurance
• 6 paid holidays
• Room for career growth
• Ongoing training
• Overtime opportunities during the busy season
• A positive, supportive culture that values healthy work-life integration
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.