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Customer Service Representative (Benefits Focused)

Latitudeinc
CompanyLatitudeinc
CategoryCustomer Support
LocationGaithersburg
RemoteOn-site (inferred)
EmploymentFull-time
LevelNot stated
SalaryUSD 25–30
Posted10 Mar 2026
Last verified10 Aug 2026
SourceEmployer ATS (lever)
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Description
A well-established benefits administration organization is seeking an Applicant Services Representative to support participants through the application and verification process for pension and benefit programs. This role focuses on delivering accurate, timely, and empathetic service while processing applications, reviewing documentation, and responding to participant inquiries.