Customer Service Representative (B2B)
Undutchables
| Company | Undutchables |
| Category | Customer Support |
| Location | NL |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 3 Aug 2026 (the employer did not state a posting date) |
| Last verified | 11 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
As a Customer Service Representative for the DACH market, you will join 4–5 other German speakers in a close-knit team, working together to support customers and keep everything running smoothly. Some of your tasks include:
• Be the main contact for a group of customers and build good relationships with them
• Keep an eye on sales results and share updates with the team
• Spot any issues or changes in customer needs and make sure the right people are informed
• Support the sales team by keeping things running smoothly and following up when needed
• Help track sales targets and contribute ideas to improve results
• Coordinate shipments and deliveries, making sure everything arrives on time
• Take into account customer agreements and country-specific requirements
• Handle customer orders from start to finish, making sure everything is correct
• Manage the order process and adjust priorities when needed
• Identify potential issues early on and solve them proactively
• Work together with other teams on topics like payments and documentation
• Answer customer questions about orders, deliveries, and products