Job Opportunities API

Description We're seeking a friendly and organized Customer Service Representative to join our team. In this role, you'll be the first point of contact for our customers, helping them schedule service appointments and ensuring a smooth experience from their initial call through to their visit. Primary Responsibilities: • Answer incoming calls and respond to inquiries about our services • Schedule, confirm, and manage service appointments efficiently • Maintain accurate records in our scheduling system • Provide clear information about services, timing, and what customers can expect • Handle appointment changes and cancellations professionally • Follow up with customers as needed to ensure satisfaction What We're Looking For: • Excellent communication skills and a genuine desire to help people • Strong organizational abilities and attention to detail • Comfortable using scheduling software and learning new systems • Ability to remain calm and professional during busy periods • Reliable and punctual with a positive attitude The starting hourly pay rate range for this position is $16.00 – $18.00+ and will be evaluated based upon relevant skills, training, experience, education and other job-related factors permitted by law. We offer YOU: • Opportunity for growth and advancement within our Company! • Leader in our industry for overall Employment Package! • Medical Insurance • Dental Insurance • Vision Plan • Health Savings Account • Cafeteria Plan • Life Insurance • Employer sponsored 401(k) & potential Profit Sharing • Paid Time Off • Designated Paid Holidays The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company! Mills - A Trusted Tradition Since 1922!