Customer Service Executive
Platinum Resourcing
| Company | Platinum Resourcing |
| Category | Customer Support |
| Location | Stokenchurch |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 2 Aug 2026 (the employer did not state a posting date) |
| Last verified | 6 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
This is a great opportunity to join a growing business within the Financial Services Industry. Our client is looking for an Customer Service Executive, reporting to the Sales Operations Manager you will be responsible for providing comprehensive sales and administration support. This will include customer liaison, quoting/selling along with various other administration duties.
The company offers opportunities for progression and the chance to study NVQ’s and related qualifications.
Salary £25,000 – £29,000 depending on level experience, plus bonus scheme, career development plans allowing you to progress and grow within the company.
This role is fully office based.
Responsibilities:
Dealing with customers by telephone and advising them of the various products available
Completing applications on behalf of customers, ensuring all key information is recorded with accuracy
Updating internal systems with sales information
Producing necessary documentation for new insurance policies
Maintaining various customer records and handle policy renewals
Responding to email/telephone enquiries generated from the website
Performing further business projects upon request of the Sales Operations Manager
Experience required:
The ability to deliver outstanding customer service
Experience in financial services is preferred
Competent in Microsoft Office packages
Excellent communication/negotiation skills
The ability to learn processes quickly