Customer Service Coordinator
ITS Construction
| Company | ITS Construction |
| Category | Customer Support |
| Location | GB |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 2 Aug 2026 (the employer did not state a posting date) |
| Last verified | 6 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
We are working in partnership with a leading housing developer who have a fantastic opportunity for a Customer Service Coordinator to join their friendly team in Bristol.
As a Customer Service Coordinator, you will deal with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner.
You will be dealing with customer concerns received via email and telephone, appointing contractors to deal with any snagging or defects that arise.
The package:
• Competitive basic salary and annual bonus
• Generous annual leave plus bank holidays
• 2 volunteering days per annum
• Private medical insurance, with employee paid cover
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal including discounts
About you:
• Previous experience working in customer service.
• Good understanding of Microsoft Office, Excel, Outlook
• Ability to handle complaints in a calm manner
• Strong administrative skills
• Good planning and organisation skills
• Excellent communications skills
• Team player