Customer Service Assistant - Part-time (Mong Kok Store)
Decathlon Hong Kong
| Company | Decathlon Hong Kong |
| Category | Customer Support |
| Location | Mong Kok |
| Remote | On-site (inferred) |
| Employment | Part-time |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 17 Jul 2025 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (workable) |
Description
Your Purpose As a Customer Service Assistant , you will support our users in the checkout and service desk area — ensuring a fast, smooth, and helpful experience every time. What You’ll Be Doing Greet users and assist with purchases Process payments, returns, and answer simple queries Prepare Click & Collect and online orders Help with product exchanges and size suggestions Support your team during busy weekends and holidays Requirements Who You Are Enjoy helping people and solving everyday problems Responsible, polite, and detail-focused Able to work at least 2 shifts per week , including one weekend No prior experience required — training will be provided Experience in customer service or retail can be helpful but not required Basic knowledge of sports products or involvement in sports activities is welcomed Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition Benefits Why Join Us? Flexible working hours Sport allowance and staff discount Energetic team and meaningful work A place to grow and build confidence Join the Sport Service Team If you like people and like sport — this is for you! Apply now and be part of something active.