Customer Service Advisor
Alma Personnel
| Company | Alma Personnel |
| Category | Customer Support |
| Location | Tamworth |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 3 Aug 2026 (the employer did not state a posting date) |
| Last verified | 8 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
Job Description
Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team on a 12-week, temporary basis.
FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm
This position is temporary for 12 weeks, with the potential for it to be extended.
Main duties include:
• Handle incoming telephone calls and assist customers with their enquiries.
• Arrange appointments and handle customer bookings.
• Deal with complaints and escalate if necessary.
• Data entry into company system.
• Place customer orders.
• Deal with a large volume of telephone calls.
The ideal candidate will:
• Have excellent communication skills.
• Be confident working within a busy call centre environment.
• Have excellent IT skills.
If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.
Key Information
• Location Tamworth
• Type Temp to Perm, Full-Time
• Salary £12.71 Per Hour
• Added 20th February 2026
• Job ID 0268