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Customer Service Adviser (Insurance) - Employment Specialists Search Jobs Search For Job Vacancies ... Insurance, Financial and Legal Show Advanced Filters Filters Applied Reset Results Filters: Sort by: Relevance Date Choose a job sector Job Type Salary Range HOME Candidates Jobs Insurance Customer Service Adviser (Insurance) Customer Service Adviser (Insurance) A well-established local Insurance agency is looking for a Customer Service Adviser to join their friendly, growing team. This is….. Job Summary Salary: £25000 - £27000 per annum + and bonus Colchester, Essex Job Type: Permanent Job Posted 13/01/26 Share this page Similar Jobs Customer Service Advisor • Colchester, Essex £25000 - £27000 per annum + bonus Customer Service Advisor • Colchester, Essex £25000 - £27000 per annum + bonus Customer Service Adviser (Insurance) A well-established local Insurance agency is looking for a Customer Service Adviser to join their friendly, growing team. This is….. A well-established local Insurance agency is looking for a Customer Service Adviser to join their friendly, growing team. This is a busy, customer-facing role where you'll support existing clients, handle enquiries, provide quotations and help identify opportunities to cross-sell where appropriate. What you'll be doing • Handling incoming calls and emails and providing a great customer experience • Providing motor and home insurance quotations and converting quotes into new business • Processing policy changes, updates and general insurance transactions • Supporting renewals and helping retain existing customers • Spotting opportunities to cross-sell additional products and introduce customers to a Financial Adviser when relevant • Keeping customer records up to date on the CRM system (Microsoft Dynamics) • Supporting proactive outbound activity to generate new opportunities What we're looking for • Experience in motor and home insurance (commercial exposure is a bonus, but not essential) • Confident, friendly communication skills (phone, email and face-to-face) • A genuine "can-do" attitude and pride in delivering excellent service • Organised, reliable and able to manage your own workload and deadlines • Comfortable using IT systems/CRM and happy learning new products and processes • Minimum 5 GCSEs (or equivalent), including Maths and English Benefits • Full training and development (technical + sales skills) • Support with CII qualifications • Supportive, friendly team environment • 25 days holiday + bank holidays • Free parking • Company pension scheme Fill in the form and attach your CV below Share this page Similar Jobs Customer Service Advisor • Colchester, Essex £25000 - £27000 per annum + bonus Customer Service Advisor • Colchester, Essex £25000 - £27000 per annum + bonus I came across Employment Specialists on LinkedIn. They were very helpful and supportive throughout the whole process. Listening carefully to my needs and understanding my work situation at the time. They arranged quite a few interviews with me not long after we initially got in contact. They did an amazing job with interview prep and keeping my nerves at bay, and I'm definitely going to use those skills in future. The difference with Employment Specialists, is that they actually cared about what I wanted and the specific type of insurance I wanted to work in. Found the perfect move into another Insurance position. Employment Specialists Ltd have been fantastic in helping me find a job after university. You’ve communicated brilliantly, been supportive and helpful throughout the application process as well as genuinely matching me with a role I was interested in along with a suitable salary. I’m very happy in my new job and would definitely recommend you to anyone searching for new job who isn’t sure what’s available. Thank you again for all your help! Achieved his first Insurance position with ESL Employment Specialists are very unique in their approach to recruitment and their service is far superior to other agencies. In my experience they are highly efficient and treat the candidate with utmost respect. They were genuinely interested in me as an individual and worked hard to place me in the right role. They kept me informed at every stage and were always available to talk to in order to help me reach the right decision. Thank you for everything. Secured his latest position with Employment Specialists Ltd I have used Employment Specialists Ltd twice over a 5 year period. Both times they have found me great positions at reputable insurance companies. They took the time to find out exactly what I was looking for in a job and what skills I had that could be applied to the available positions. They even assisted me in updating my CV in order to convey myself better to potential employers. The team were very quick to obtain relevant interviews and kept me up to date with any feedback they received. Gained two roles with ESL Fantastic service from Employment Specialists Ltd, made it easy for me and kept me updated at all times, I would highly recommend the them to anyone looking for a new job, outstanding service. Thank you for all your advice and help. Obtained next great Sales role Having worked with Employment Specialists Ltd twice, I would highly recommend them. On both occasions they have successfully found me employment. The most recent role was not an obvious match on paper and I have no doubt that they played a massive part in securing me this opportunity. I have always found them highly professional and supportive during the process, particularly with preparation for interview. Should the need arise again, they will be my first call. Achieved promotion and career change I was put in contact with Employment Specialists Ltd by a family member and received a call very promptly. I couldn't be more happy with the service they provided me. As soon as I was unsuccessful for one job, they straight away found another, and a week after that I was accepted into the next job! I've told all my friends about Employment Specialists and would recommend them to anyone! Secured his first role in Insurance I approached Employment Specialists four years ago and they have assisted me in gaining two separate positions within the insurance industry. I would like to especially mention Malcolm who has been extremely helpful on every occasion. I would most definitely recommend Employment Specialists and will of course use them again in the future if necessary. Achieved a great move into Commercial Account Handling Register your CV In order for us to help you find that perfect job, please send us your CV.