Job Opportunities API

Customer Service Administrator – Property Surveys £14 per hour plus exciting and generous incentives for hitting targets! Fully Remote Self-Employed / Contract position We are seeking a driven, organised and commercially minded individual to join our growing surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector. Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth. Key Responsibilities Enquiry Management and Sales Conversion: • Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels). • Professionally present and sell our services to secure bookings. • Issue clear, accurate confirmation emails outlining scope, price and terms. • Ensure signed terms and payments are received promptly. Sales Progression and Administration: • Monitor each instruction through to completion. • Maintain accurate CRM records. • Ensure correct email sequencing and documentation compliance. Surveyor Diary Management and Logistics: • Coordinate property access with vendors and selling agents. • Plan and schedule Surveyor appointments efficiently, aiming for two inspections per day. • Apply logical route planning and geographic awareness to maximise productivity. • Reconfirm all appointments 24 hours in advance. Post-Survey Follow-Up: • Ensure Surveyors confirm access and raise any immediate concerns with clients within 24 hours. • Maintain high standards of communication and professionalism. Business Development: • Build and maintain relationships with local estate agents. • Secure direct instructions from agents and their clients. • Support management in developing repeat referral streams. Candidate Profile We are looking for someone who: • Preferably has experience in property, residential sales, or homebuyer surveys. • Is commercially aware and confident in selling professional services. • Has strong organisational and logistical planning skills. • Is personable, articulate and detail focused. • Has a positive, proactive “can-do” mindset. • Is ambitious and motivated to help build a growing business. • Is comfortable working closely with management and contributing ideas. Reward and Progression We offer a competitive salary with fair and achievable bonus structures. Bonuses are linked to: • Maintaining full Surveyor diaries. • Securing repeat business from agents. • Meeting agreed monthly job and revenue targets. This is an excellent opportunity for someone who wants responsibility, growth and meaningful impact within a dynamic property business.