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Customer Service Administrator (No Experience Needed)

Verisk
CompanyVerisk
CategoryCustomer Support
LocationNorwich
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted20 Jul 2026
Last verified10 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Are you currently working in hospitality, retail, care, or another customer-facing role — and looking for something more stable, office based / indoors, and Monday to Friday? If you’re reliable, organised and enjoy helping people, we can teach you the rest! Verisk is looking for friendly, down-to-earth people to join our Motor Claims Handling Team. You don’t need any previous insurance or office experience — just good communication skills and a positive attitude. As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant’s vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs. You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/ letter to review the accident circumstances and investigate who is liable for the incident