Job Opportunities API

Customer Service Administrator My client is a well-established and growing business, proudly working with a wide range of leading manufacturer approvals and insurance partners. Due to continued growth, they are looking for a professional and customer-focused Customer Adviser to join their team in Portadown. This is an excellent opportunity for someone with strong communication skills who enjoys delivering outstanding customer service in a fast-paced environment. Working Hours: 8am-5pm or 8.30am-5.30pm and 4.30pm finish on a Friday. Salary: £13-£14 per hour depending on experience The Role As the first point of contact for our customers, you will: • Manage customer enquiries by phone, email, and in person • Keep customers updated throughout the process • Liaise with insurers, engineers, and workshop teams • Schedule bookings and coordinate appointments • Maintain accurate customer records and job updates • Deliver a high standard of customer care at every stage What We’re Looking For • Previous customer service or adviser experience preferred • Excellent communication and organisational skills • Confident telephone manner and IT skills • Ability to work well under pressure • Positive, professional, and team-focused attitude What is on Offer • Attractive salary package • Bonus scheme • Career development opportunities • Supportive team environment • Modern working facilities • Full training provided