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MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large community of medical experts and focused on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada: MYLE (Make Your Life Easy). Committed to promoting excellence and effectiveness in healthcare worldwide, MEDFAR differentiates itself by offering a unique healthcare management solution for clinics, which replaces inefficient processes with a faster and safer technological alternative. As a Product Deployment Specialist, your role consists of supporting clinic staff in the optimal use of our web-based electronic medical record (EMR), while ensuring a successful implementation adapted to the reality of each clinic. Your contribution to the deployment team will have a direct and significant impact on improving clinical processes. You will be joining a multidisciplinary team whose mandate is to welcome new clients and guide them in the adoption of our care management solutions. Main Responsibilities • Be an integral part of the onboarding team by helping to define the needs of new customers. • Plan and prepare the technological park required for the deployment of MEDFAR’s products. • Implementation of functional interfaces required for the deployment of our products. • Develop IT clinical processes related to the deployment ensuring optimal use of our EMR product. • Participate in remote and on-site project deployments depending on size or complexity using tailored tools. • Prepare and conduct advanced training adapted to the clerical and medical staff of clinics. • Organize Q&A sessions for clients at clinics. • Design presentations and write project reports. • Support clients throughout the process. • Apply corrective and preventive interventions while targeting the improvement of clinical processes. Contribute to our team with your strengths: • Post-secondary studies in the field of health, education, health software, and project management. any other relevant field or equivalent experience. • 2  to 3  years of relevant experience in project management and software deployment. • Strong sense of organization and structure of a work plan. • Excellent customer service and thoroughness. • Ability to establish fruitful interpersonal relationships and recognize complex emotions coming from others. • Excellent communication in French & English, both orally and in writing. Working conditions: • Location: Ottawa and surrounding areas • Employment Type: Permanent, full-time (40 hours per week) • Work Model: Remote • Languages: Bilingual (French and English), both written and spoken, is required • Travel: Regular travel required; frequency may vary by week • Requirements: Valid Class 5 driver’s license and access to a vehicle • Availability: Flexibility in schedule and ability to travel throughout Ontario What’s in it for you? By joining MEDFAR, you will be part of a purpose-driven organization whose product is disrupting and digitizing health care, making doctors’ and healthcare workers’ lives easier, while enabling better patient health outcomes. Becoming a MEDFARian also means having the opportunity to be part of an innovative community and working in a dynamic environment where your work will have a meaningful and tangible effect not only on your team and the business but most importantly on the healthcare industry. • Remote work and flexibility (supporting work-life balance) • RRSP contribution • Healthcare insurance from day one • Paid time off: 3 weeks + 1 additional week between Christmas and New Year • Annual training allowance ($1,500) to support your professional development • An onboarding program to help you get familiar with our environment and the digital healthcare field • All IT equipment is provided, with additional gear if needed • Internal growth opportunities (promotions, internal mobility) • Support from a wellness and social committee, with initiatives to foster team cohesion, mental health, and employee well-being • A company culture focused on transparency, collaboration, and innovation Join a dynamic and innovative environment where your work has a real and wide-reaching impact, helping to modernize healthcare in Canada and internationally.