Job Opportunities API

  WHY SPEKTR   At spektr, we are on a  mission to automate the world’s most complex compliance workflows through AI . Founded by the team behind HelloFlow (acquired by Trulioo), spektr is building the infrastructure and AI agents to run compliance on scale. Most large financial companies rely on thousands of employees to keep up with manually handling compliance. With spektr’s AI agents, we have the opportunity to change that and completly redefine how compliance operates. This is a rare opportunity to join spektr at the moment of take-off. We have a proven product, already used by some of the largest and fastest-moving financial companies like Santander, Pleo, Phantom, and many more. Backed by Northzone, Seedcamp and PSV, we are scaling incredibly fast and changing the way compliance works in real time. The work is ambitious, the bar is high, and the opportunity for personal and professional growth is huge.   THE OPPORTUNITY Join spektr's growth engine - responsible for making sure every client goes live fast, stays healthy, and grows. As our  Customer Growth Manager , you will own two things: structured account development across our existing client base, and AI-led expansion that helps clients replace manual compliance work with intelligent automation through the spektr platform. On the  account development side , you will systematically map each client's current usage of spektr against the full potential across markets, subsidiaries and spektr modules to build a prioritised expansion pipeline. On the  automation side , you will partner with clients to identify their most repeated tasks and size the opportunity: how much of it can be automated today, what is the value of that reduction, and how does it stack up against the cost of the spektr solution. From there you lead scoping, piloting, and implementation, always with an eye on what is scalable across clients rather than bespoke to one. You will work directly with the expansion lead, travel regularly to client sites, and feed everything you learn back into product.   WHAT YOU WILL BE DOING Build and maintain a structured account map per client - current usage, white-space, market coverage gaps, and expansion potential scored by size and effort Run discovery sessions with clients to surface expansion opportunities on-site, at the spektr office, or online Build and maintain a prioritised expansion opportunity framework Build a library of reference business cases and proof points to support and accelerate future expansion conversations Identify clients' most repeated tasks and size the automation opportunity Build structured business cases quantifying the value of automation against the cost of the spektr solution for senior leadership decision-making Lead scoping, piloting, and implementation of automation use cases in collaboration with clients and the spektr product team Act as the commercial voice of the client in internal product discussions   WHAT WE ARE LOOKING FOR 2–5 years in a commercial, consulting, or strategic customer success role - we are looking for someone early in their career who is punching above their weight in customer engagement You have structured a commercial argument or business case from scratch - you know how to frame a pain point, quantify it, and make it land with a senior executive You think in systems and frameworks: you naturally want to build a process that scales, not solve one problem at a time Comfortable having automation and AI conversations credibly with compliance professionals - you don't need to build models, but you need to know what is realistic and what isn't in a regulated environment - incl. steering out of bespoke solutions that are not scalable Willing and excited to spend significant time at client sites - the best insights come from being inside the client's operation, not observing it from a distanc