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Customer Experience Associate - Unlimited Biking Hilton Head Island, SC

unlimited-biking
Companyunlimited-biking
CategoryCustomer Support
LocationHilton Head Island
RemoteOn-site (inferred)
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted17 Jun 2026
Last verified11 Aug 2026
SourceEmployer ATS (breezy)
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Description
About the Role You’ll be the face of Unlimited Biking — helping guests have an amazing experience from the moment they walk in to the moment they ride out. This is a fast-paced, high-energy role combining customer interaction, light operations, and teamwork. If you like being around people, staying active, and working in a fun environment — this is for you. What You’ll Do • Welcome and check in guests quickly and professionally • Help customers choose the right bikes and experiences • Upsell tours and add-ons (and earn more doing it) • Set up bikes and make sure everything is ready to ride • Keep the store organized, clean, and running smoothly • Work closely with your team to handle high customer volume Why This Job Is Different • You’re not stuck behind a desk — you’re part of the experience • Fast-paced days go by quickly • Great team environment (no dead energy) • Opportunity to grow into leadership roles • Work in one of the most fun tourism environments Who You Are • Outgoing, positive, and comfortable talking to people • Quick on your feet and able to multitask • Reliable and team-oriented • Enjoy being active (this is not a sit-down job) • Customer service or sales experience is a plus Schedule • Flexible scheduling available • Must be available weekends • More hours available during peak season