Customer Experience Associate - Unlimited Biking Hilton Head Island, SC
unlimited-biking
| Company | unlimited-biking |
| Category | Customer Support |
| Location | Hilton Head Island |
| Remote | On-site (inferred) |
| Employment | Full-time |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 17 Jun 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (breezy) |
Description
About the Role
You’ll be the face of Unlimited Biking — helping guests have an amazing experience from the moment they walk in to the moment they ride out.
This is a fast-paced, high-energy role combining customer interaction, light operations, and teamwork. If you like being around people, staying active, and working in a fun environment — this is for you.
What You’ll Do
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Welcome and check in guests quickly and professionally
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Help customers choose the right bikes and experiences
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Upsell tours and add-ons (and earn more doing it)
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Set up bikes and make sure everything is ready to ride
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Keep the store organized, clean, and running smoothly
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Work closely with your team to handle high customer volume
Why This Job Is Different
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You’re not stuck behind a desk — you’re part of the experience
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Fast-paced days go by quickly
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Great team environment (no dead energy)
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Opportunity to grow into leadership roles
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Work in one of the most fun tourism environments
Who You Are
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Outgoing, positive, and comfortable talking to people
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Quick on your feet and able to multitask
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Reliable and team-oriented
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Enjoy being active (this is not a sit-down job)
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Customer service or sales experience is a plus
Schedule
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Flexible scheduling available
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Must be available weekends
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More hours available during peak season