Job Opportunities API

Client Experience Specialist / Customer Relations Associate Location: Londonderry, NH Company: Automotive Elegance (AE) Job Type: Full-Time | Hourly + Commission Pay: $22–$25/hour (based on experience) + Commission Opportunities Training Provided for the Right Candidate About Us Automotive Elegance (AE) is a premier vehicle protection company specializing in Paint Protection Film (PPF), Ceramic Coating, Window Tint, and high-end detailing services. Family-owned since 1999, we are proud to be a multi-year XPEL Dealer of the Year and a company built on craftsmanship, precision, and long-term team culture. We deliver an exceptional customer experience from first contact to final vehicle delivery — and our front-of-house team plays a critical role in that promise. Position Overview We are seeking a motivated, professional, and customer-focused individual to join our growing team. This is a client experience and revenue-support role where your communication skills, professionalism, and ability to identify opportunities directly impact company growth. No automotive experience is required — we will train the right personality. If you are coachable, competitive, team-oriented, and looking for long-term career growth, we want to meet you. Key Responsibilities • Greet and assist customers in a professional, luxury environment • Educate clients on PPF, ceramic coating, window tint, and detailing services • Recommend premium packages, add-ons, and bundled solutions • Provide accurate estimates and process invoices • Perform vehicle walk-arounds and documentation • Maintain detailed CRM records and follow up with cold leads and past clients • Coordinate scheduling with the service team for drop-offs and deliveries • Maintain a clean, organized, and welcoming front office • Assist with vehicle photos and social media content (a plus) What We’re Looking For • Strong communication and interpersonal skills • Positive attitude, coachability, and professionalism • Organized and detail-oriented • Comfortable speaking with customers in person and on the phone • Competitive mindset with a team-first attitude • 1–3 years of customer service or sales experience preferred (retail or luxury experience is a plus) • Passion for high-end vehicles or luxury products is a bonus • Seeking long-term growth — not just a job Compensation & Growth • Competitive hourly pay ($22–$25 based on experience) • Commission on up-sold services and revenue • Clear growth opportunities within a growing company • Supportive, long-term team culture • Work in a premium automotive environment Benefits • Health, Dental & Vision Insurance • 401(k) with company match • Paid time off (PTO) and holidays • Employer Paid Life Insurance • HSA If you’re looking for a company you can grow with and take pride in representing, we’d love to meet you.