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Customer Contract Coordinator – Italian and English Speaker

medtronic
Companymedtronic
CategoryOperations & Admin
LocationWarsaw, Mazowieckie, Poland
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted29 Jul 2026
Last verified9 Aug 2026
SourceEmployer ATS (workday)
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Description
Bei Medtronic kannst Du eine Karriere für Dein Leben starten. Und Dich für ein gerechtes und innovatives Gesundheitswesen einsetzen, das für alle zugänglich ist. Du wirst zielstrebig Barrieren abbauen, die Innovationen in einer stärker vernetzten und solidarischen Welt im Wege stehen. Ein Tag im Leben Join our Offer and Contracting Operations Team as a Contract Coordinator with Italian and English and play an important role in supporting commercial success in a dynamic, international environment. This is an exciting opportunity for a detail-oriented professional who enjoys working with contracts, pricing, and business processes, while collaborating across teams and markets. In this role, you will support Sales Representatives by creating and managing deals in Vendavo, ensuring pricing accuracy, data transparency, and compliance with established guidelines. Working closely with the Italian & UK Team, as well as Sales and Pricing teams, you will contribute to seamless deal execution, price continuity, and high-quality data across systems. As part of a business-critical function, you will help drive efficient and compliant contract coordination processes while building valuable expertise in a fast-paced, multinational organization. Responsibilities may include the following and other duties may be assigned: • Create, update, and manage pricing deals in internal tools, including Vendavo, in line with approved guidelines and business requirements. • Ensure data accuracy, consistency, and compliance across systems such as Vendavo, SAP, and ServiceNow, safeguarding the integrity and confidentiality of pricing and contract data. • Support Sales Representatives by preparing customer-ready offers, pricing documentation, reports, and other contract-related materials. • Manage the team mailbox on a day-to-day basis, ensuring queries are handled, distributed, and tracked in a timely manner through internal systems. • Maintain customer pricing e-catalogues and price files in cooperation with Operations and E-commerce teams, ensuring all information is accurate, up to date, and aligned with customer requirements. • Prepare, compile, and upload contractual and ad hoc customer reports, investigate pricing discrepancies, and support audit activities, including documentation and reporting requests. • Monitor performance against SLAs, KPIs, and quality standards, while proactively identifying opportunities to improve process efficiency and support operational decision-making through analysis. Required Knowledge and Experience: • Bachelor’s degree or equivalent professional experience • Italian and English language proficiency at B2 level or higher • Minimum of 2 years of experience in pricing, analytics, finance, or other process-driven operational roles • Ability to work efficiently across multiple systems and tools • Strong analytical and problem-solving skills, with the ability to explain complex topics clearly and work efficiently across multiple systems and tools • Excellent communication and interpersonal skills, with the ability to build strong and credible relationships with stakeholders at all levels Physische Jobanforderungen Die obigen Aussagen sollen die allgemeine Art und den Umfang der Tätigkeit beschreiben, die von den Mitarbeitern in der jeweiligen Position ausgeführt wird. Sie enthalten jedoch nicht alle für diese Position erforderlichen Verantwortlichkeiten und Fähigkeiten. Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected] . Leistungen und Vergütung Medtronic bietet ein wettbewerbsfähiges Gehalt und ein flexibles Leistungspaket Das Engagement für unsere Mitarbeiter ist der Kern unserer Werte. Wir schätzen die Beiträge jedes einzelnen. Sie tragen damit zu unserem Erfolg bei.   Wir bieten für jede Karriere- und Lebensphase umfassende Leistungen, Ressourcen und wettbewerbsfähige Vergütungspläne. Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik:  Poland: 77,600.00 PLN - 116,400.00 PLN | This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).