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Customer-Care-Specialist (FOOD)

SYNTEGON
CompanySYNTEGON
CategoryCustomer Support
LocationBangkok
RemoteOn-site (inferred)
EmploymentNot stated
LevelMid
SalaryNot stated by the employer
Posted11 Aug 2026
Last verified11 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Job Description • Process customer inquiries, quotes, and orders from the entry to the dispatch of the delivery in SAP • Coverage of all spare part processes with customers including returns, repairs, credit, and debit notes • Support the parts identification with technical teams • Work with the purchasing team to determine delivery time • Handling customer complaints to ensure that concerns are resolved to the customer's satisfaction • Monitor the status and control schedule internally and externally to meet timeline • Assist in maintaining correct master data • Document and leverage important customer information across departments • Follow up open quotes and inquiries • Follow up customer’s payment • Other assignments related to spare parts department