Job Opportunities API

First Ring BDC (An extension of Motor Works Auto Repair) Customer Service Representative (Inbound Calls & Scheduling) First Ring BDC | Waite Park, MN $18–$20/hour • 100% Employer-Paid Health Insurance • No Cold Calling • Growth Opportunities Looking for a customer service job where people actually enjoy coming to work? At First Ring BDC , you'll spend your day helping customers, scheduling appointments, and being the friendly voice that makes someone's day a little easier. We're a fast-growing company with a supportive team, modern technology, and leadership that believes in investing in its employees. You'll enjoy a casual office environment , a predictable full-time schedule , and no automotive experience is required —we'll teach you everything you need to know. This is NOT your typical call center. • ✔ Primarily inbound calls • ✔ Very little outbound calling • ✔ No high-pressure sales quotas • ✔ Paid training and ongoing support • ✔ Friendly, team-focused environment If you enjoy talking with people, solving problems, and staying busy throughout the day, we'd love to meet you. Why You'll Love Working Here 💲 $18–$20 per hour 🩺 100% Company-Paid Medical, Dental & Vision Insurance 🏖️ Up to 10 days of Paid Time Off per year, accruing immediately 💰 401(k) with Company Match 📚 Paid Training 📈 Career Growth Opportunities 💻 Modern Equipment & Technology 👖 Casual Office Environment 📅 Predictable Full-Time Schedule 🤝 Supportive Leadership & Positive Team Environment 🔒 Stable, Full-Time Employment About First Ring BDC First Ring BDC is a sister company of Motor Works Auto Repair . We partner with repair shops across the country. We help thousands of customers every month by scheduling appointments, answering questions, and connecting drivers with trusted automotive professionals. Our mission is simple: Deliver an exceptional customer experience on every call. What You'll Do • Answer inbound customer calls professionally • Schedule automotive service appointments • Help customers with repair updates • Answer basic service and pricing questions • Transfer calls to service advisors when needed • Recommend appropriate services when applicable • Accurately document customer information • Create a positive experience for every customer We're Looking For Someone Who Is... • Friendly and enjoys helping people • A great communicator • Reliable with excellent attendance • Organized and detail-oriented • Comfortable using computers and learning new software • Able to multitask in a fast-paced environment • Positive, coachable, and a team player Preferred Experience Experience in any of these areas is a plus: • Customer Service • Call Center • Receptionist • Front Desk • Retail • Hospitality • Administrative Support • Office Assistant • Appointment Scheduling No automotive experience is required. If you have great customer service skills and a willingness to learn, we'll provide the training you need to succeed. Qualifications • 2+ years of customer service experience preferred • Basic computer skills • Ability to type 40+ WPM • Full-time availability during operating hours: • Monday–Friday: 6:00 AM–7:30 PM • Possibility of Rotating Saturdays Ready to Join Us? If you're looking for more than "just another call center job," this could be the opportunity you've been searching for. We're building a team of friendly, dependable people who enjoy helping customers and supporting one another. Apply today! Our application takes about 3 minutes and is fully mobile-friendly.