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Location: On-site in Hines, IL Martinsburg, WV, or Austin, TX Required Clearance: Ability to obtain Tier 4 / High Risk BackgroundInvestigation Required Education: Bachelor's degree in computer science, Cybersecurity, Information Technology, or a related field (or equivalent work experience) Required Experience: 3+ years of experience supporting incident response in an enterprise-level Security Operations Center (SOC) Description PingWind is seeking a Cyber Incident Response Tier II Analyst to support our VA customer at Hines, IL Martinsburg, WV, or Austin, TX. Certifications: Must currently have or be willing to obtain one of the following certifications (or equivalent): GIAC Certified Incident Handler EC-Council’s Certified Incident Handler (ECIH) GIAC Certified Incident Handler (GCIH) Incident Handling & Response Professional (IHRP) Certified Computer Security Incident Handler (CSIH) Certified Incident Handling Engineer (CIHE) EC-Council’s Certified Ethical Hacker Responsibilities Perform real-time monitoring and triage of security alerts in Cybersecurity toolsets including SIEM, and EDR Make accurate determination of what alerts are false positives or require further investigation and prioritization Lead and actively participate in the investigation, analysis, and resolution of cybersecurity incidents. Analyze attack patterns, determine the root cause, and recommend appropriate remediation measures to prevent future occurrences Ensure accurate and detailed documentation of incident response activities, including analysis, actions taken, and lessons learned. Collaborate with knowledge management teams to maintain up-to-date incident response playbooks Collaborate effectively with cross-functional teams, including forensics, threat intelligence, IT, and network administrators. Clearly communicate technical information and incident-related updates to management and stakeholders Identify and action opportunities for tuning alerts to make the incident response team more efficient Monitor the performance of security analytics and automation processes regularly, identifying areas for improvement and taking proactive measures to enhance their efficacy Leverage Security Orchestration, Automation, and Response (SOAR) platforms to streamline and automate incident response processes, including enrichment, containment, and remediation actions Support the mentoring and training of more junior IR staff Stay informed about the latest cybersecurity threats, trends, and best practices. Actively participate in cybersecurity exercises, drills, and simulations to improve incident response capabilities   Requirements Work 100% on-site Monday – Friday from 11:00 PM to 7:00 AM. A deep understanding of cybersecurity principles, incident response methodologies, and a proactive mindset to ensure our SOC operates effectively in a high-pressure environment Strong experience with security technologies, including SIEM, IDS/IPS, EDR, and network monitoring tools Experience with enterprise ticketing systems like ServiceNow Excellent analytical and problem-solving skills Ability to work independently and in a team environment to identify errors, pinpoint root causes, and devise solutions with minimal oversight Ability to learn and function in multiple capacities and learn quickly Strong verbal and written communication skills   Preferred Qualifications Ability to investigate Indicators of Compromise (IOCs) using Splunk by correlating logs from multiple sources to detect, trace, and assess threat activity across the enterprise Experience leveraging Microsoft Defender for Endpoint (MDE) to perform endpoint investigations, analyze process trees, and validate IOCs during active threat scenarios Ability to remediate phishing incidents, including analysis of email headers, links, and attachments, identifying impacted users, and executing containment actions such as user lockouts, email quarantine, and domain blacklisting Experience performing root cause