Job Opportunities API

JOIN OUR TEAM BetWarrior is a next-generation digital gaming company with a bold mission: to redefine the way people experience sports betting and casino entertainment across Latin America. With a dynamic and diverse team, deep market insights, and cutting-edge technology, we're creating an experience that is personalized, responsible, and always player-first. Great people, bold ideas, and a sharp focus on user experience set us apart Purpose We are looking for a  CRM Executive to execute and optimize CRM campaigns across multiple lifecycle stages while supporting the development of regional CRM initiatives. This role is responsible for delivering high-quality automated campaigns, identifying optimization opportunities through data, and collaborating with cross-functional teams to improve customer engagement and business performance. In This Role, You'll • Execute and manage CRM campaigns across multiple lifecycle stages, ensuring timely delivery and consistent customer experiences. • Build, monitor, and optimize automated customer journeys across email, push notifications, SMS, and other CRM channels. • Support the implementation of lifecycle strategies by translating business objectives into effective CRM campaigns. • Develop customer segmentations using behavioral, transactional, and lifecycle data. • Configure and optimize trigger-based communications based on customer behavior and real-time events. • Monitor campaign and journey performance, identifying optimization opportunities through data analysis. • Execute A/B tests and other experimentation initiatives, providing recommendations based on results. • Ensure CRM communications are accurate, consistent, and aligned with brand guidelines. • Identify process improvements and contribute to the continuous evolution of CRM best practices and automation capabilities. We're Looking for Someone Who Brings • 2+ years of experience in CRM, Lifecycle Marketing, Marketing Automation, or Email Marketing. • Hands-on experience with marketing automation platforms such as Optimove, Salesforce Marketing Cloud, Braze, or similar. • Experience building and managing automated CRM campaigns and customer journeys. • Solid understanding of customer lifecycle management and segmentation principles. • Experience working with behavioral triggers and personalized communications. • Strong analytical skills with experience measuring campaign performance and translating insights into improvements. • Experience working with A/B testing methodologies. • Comfortable working with data to support decision-making and campaign optimization. • Experience collaborating with cross-functional stakeholders. • Intermediate to advanced English, both written and verbal. Bonus Points if You Also Have • Experience within betting, gaming, fintech, e-commerce, or other high-frequency transactional industries. • Experience working with personalization tools or recommendation engines. • Familiarity with customer experience (CX) principles. • Exposure to product event tracking and customer behavioral data. • Portuguese language skills, written and verbal. How We Do Things • You take ownership of your work and consistently deliver high-quality CRM campaigns. • You proactively identify opportunities to improve performance rather than simply executing requests. • You balance attention to detail with speed in a fast-paced environment. • You communicate effectively with multiple stakeholders and know how to prioritize competing requests. • You enjoy working with data, experimenting with new ideas, and continuously improving customer experiences. • You are collaborative, curious, and comfortable working in a dynamic regional environment. We expect every team member to live our values Accountability & Ownership – Take charge, own your craft Reliability – Deliver with quality and consistency Teamwork – Collaborate, challenge, and grow together Winner Spirit – Compete with purpose and grit Wellbeing – Build a career that energizes you Curiosity & Innovation – Keep questioning. Keep improving