Job Opportunities API

At  Campeón Gaming , we build the technology behind  online casino and sports betting brands . We provide an  all-in-one platform  that allows our partners to launch, run, and grow their own brand with our engine. From the technology to the day-to-day operations, we support everything needed to make a brand successful. Our platform is fast, flexible, and designed to scale across regulated markets worldwide. Also, we offer  managed services  such as Payments, CRM, Customer Support, KYC & Fraud, Affiliates, and Casino & Sportsbook Management. This allows our partners to  focus on growing their brand , while we support the  technology and core operational functions  of the platform. But what truly sets us apart is  our people . We are a team of  200+ Campeones from 17+ nationalities , bringing together diverse perspectives, ideas, and expertise. Our culture is rooted in being  people-first , building  trust , embracing  meraki , fostering  team spirit , and adopting a  growth mindset , both as individuals and as a company. We’ve been recognized among the  Best Workplaces in Europe 2024 , consistently ranked as a  Best Workplace in Greece (2021–2025) , certified as a  Great Place to Work for 6 consecutive years , and awarded as  Best Workplace for Women Hellas 2026 and Best Workplace in Tech Hellas 2025 . Ready to build this journey together? Your story starts here! About the Role The  Casino CRM Manager  is responsible for both the strategic development and hands-on execution of promotional campaigns, player offers, and retention strategies across all online gaming brands. This role involves leading the CRM Casino team, managing advanced player segmentation and targeting, and driving process improvements with cross-functional partners to maximize efficiency, ROI, and customer lifetime value, while monitoring performance against KPIs. Responsibilities: Strategic Planning & Campaign Design  – Collaborate with senior management to develop CRM strategies and design promotional plans, from targeted offers to brand-wide campaigns, aligned with business goals. Team Leadership & Project Management  – Lead the CRM team setting priorities, tracking progress, resolving blockers, and ensuring smooth execution of all campaigns. Segmentation & Targeting  – Define and refine player segments to deliver personalized campaigns that drive engagement, retention, and loyalty. Cross-Functional Collaboration  – Coordinate with internal teams to prepare, test, approve, and deliver campaigns on time. New Brand Launch Support  – Co-develop CRM strategies for new brands, including welcome offers, brand-specific promotions, and integration into existing campaigns. Quality Control & Issue Resolution  – Oversee campaign QA, monitor live offers, and implement corrective actions when required. Performance Tracking & Optimization  – Monitor KPIs and player behavior to refine campaigns, increase ROI, and improve overall efficiency. Continuous Improvement  – Identify and implement opportunities to enhance processes, improve targeting, and optimize workflows. Requirements: Proven experience in CRM and online gaming, with a strong track record of leading and developing high-performing teams to deliver strategic campaigns.  Expertise in designing, executing, and optimizing player-targeted campaigns using advanced segmentation techniques.  Strong analytical skills with KPI interpretation and campaign optimization to drive results.  Fluent English, with excellent communication, collaboration, and stakeholder management skills across multiple teams.  Proficient in Microsoft Office (Excel, PowerPoint) and CRM/project management tools such as FastTrack, Optimove, Salesforce Marketing Cloud, and Asana.  Strong organizational, problem-solving, and attention-to-detail skills to ensure accurate, timely, and high-quali