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Creative Operations Manager, Brand Studio - Contractor

Kit
CompanyKit
CategoryMarketing
LocationRemote
RemoteRemote
EmploymentNot stated
LevelManager
SalaryUSD 6k
Posted14 Jul 2026
Last verified3 Aug 2026
SourceEmployer ATS (ashby)
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Description
Kit https://kit.com/ is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE The Brand Studio team at Kit is exceptional at what they do, and right now, too much of their time is going toward managing work rather than doing it. We need a skilled Creative Operations Manager and producer who can take ownership of how creative work gets triaged, scheduled, and executed so the Brand Studio team can stay focused on what they do best. This role exists to bring structure and flow to a creative team. You'll own the intake and scoping of creative requests across the company, build and maintain a realistic sprint schedule, and keep projects moving by removing blockers, communicating clearly, and making proactive recommendations when priorities shift. You'll also take a systems-building approach to how we plan and schedule work, including building improvements to our internal capacity planning tool so the way we plan gets better over time. If you love the operational side of creative work, are energized by cross-functional communication, feel confident building systems using AI and can hold a firm but collaborative line on scope and deadlines, this role will feel like a good fit.   YOUR SUPPORT SYSTEM You'll report directly to Charli Prangley https://www.linkedin.com/in/charliprangley/, Creative Director at Kit, and work closely with the Brand Studio team — two brand designers, a motion designer, a web developer, and a copywriter — as well as marketing team members and campaign leads across the growth org. You'll also partner regularly with the Senior Director of Marketing when capacity and scope decisions need to escalate.   WHAT YOU'LL DO - First Week: Get into Notion and learn how the Brand Studio currently operates. Shadow the intake process and meet your immediate teammates and key stakeholders across the marketing org. Start building relationships so that future scope and deadline conversations feel collaborative rather than transactional. - First Month: Take ownership of request triage and ensure briefs are complete before they reach a Brand Studio team member. Shadow sprint planning for the first sprint of the month, then take over running point on it for the second sprint. Keep sprints on track by surfacing blockers early and making confident recommendations when tradeoffs are needed. - First Three Months: Start identifying patterns in the types of work coming in and propose additions to the brand asset menu where repeatable work types have emerged. Begin using Claude Code (or similar) to build improvements to our internal capacity planning web app, taking a systems-building approach to scheduling and planning problems rather than patching things manually. - Ongoing: Continue refining and improving the internal capacity planning web app and sprint planning processes based on how the team actually uses it and how work actually gets done. Take on additional project management tasks as assigned, and stay responsible for holding team members accountable to deadlines, surfacing blockers, making necessary tradeoffs and helping the team to increase their output.   WHAT WILL