Control Room Specialist
myhrabc
| Company | myhrabc |
| Category | Operations & Admin |
| Location | Birmingham, United Kingdom |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 12 Aug 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (workday) |
Description
Unsere Teammitglieder sind das Herzstück unserer Arbeit. Bei Cencora sind wir vereint in unserer Verantwortung, eine gesündere Zukunft zu schaffen und jeder Mensch hier ist für uns unverzichtbar, um diesen Zweck zu erfüllen. Wenn du einen Unterschied im Zentrum der Gesundheit machen möchtest, komm und werde Teil unseres innovativen Unternehmens und hilf uns dabei, das Leben von Menschen und Tieren überall zu verbessern. Bewirb dich noch heute!
Ihre Aufgaben
This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.
Location: Central Logistics Centre (CLC), Birmingham
Work Pattern: Full Time, Flexible Shift Pattern (including weekends where required)
Job Purpose:
Our team members are at the heart of everything we do. At Alliance Healthcare, a Cencora company, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.
Overview of Role
We are seeking a proactive and technically skilled Control Room Specialist to support the efficient operation of our automated warehouse systems. Working at the heart of our Central Logistics Centre, you will monitor and optimise KNAPP and Manhattan warehouse management systems, ensuring maximum system performance, minimal disruption, and seamless warehouse operations. This role plays a vital part in supporting operational teams, maintaining service levels, and driving continuous improvement within a fast-paced distribution environment.
Responsibilities
• Monitor and manage KNAPP and Manhattan warehouse management systems to ensure optimal performance and availability.
• Identify, investigate, and resolve system issues, escalating where required to minimise operational downtime.
• Analyse system performance and identify bottlenecks to improve throughput and efficiency.
• Support team leaders and managers by providing operational system expertise and technical guidance.
• Coordinate with IT, engineering, and technical teams to resolve equipment and system-related issues.
• Manage workflow releases and outbound operational priorities to maintain customer service levels.
• Support weekly warehouse planning activities, including pick strategy and slotting optimisation.
• Ensure compliance with health and safety standards, GDP requirements, company policies, and operational procedures.
Skills and Knowledge
• Experience working within a high-volume warehouse or logistics environment.
• Strong technical troubleshooting and problem-solving abilities.
• Knowledge of warehouse management systems (WMS) and automated warehouse technologies.
• Excellent communication and interpersonal skills.
• Strong analytical skills with high attention to detail.
• Ability to prioritise workloads and manage multiple tasks effectively.
• Advanced Microsoft Office 365 and computer skills.
• Ability to work independently and collaboratively across multiple departments.
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Desirable
• Previous experience working with KNAPP warehouse automation systems.
• Experience using Manhattan Warehouse Management Systems.
• Understanding of pharmaceutical distribution operations.
• Knowledge of Good Distribution Practice (GDP) requirements.
• Experience analysing performance data and KPI reporting.
• Understanding of warehouse control systems and automated logistics environments.
• Experience participating in root cause analysis and continuous improvement initiatives.
• Knowledge of operational planning and workload optimisation.
Benefits
• Opportunity to work within a highly automated, technology-driven logistics operation.
• Career development and progression opportunities within a global healthcare organisation.
• Comprehensive training and ongoing professional development.
• Collaborative and supportive team environment.
• Exposure to industry-leading warehouse automation technologies.
• Employee wellbeing and support programmes.
• Competitive salary and benefits package.
• Opportunity to make a meaningful contribution to improving healthcare supply chains.
Additional Information:
All staff are expected to understand the principles of Good Distribution Practice of Medicinal Products for Human Use (2013/C 343/01) which is reflected in our SOP – REF Chapter 1 AHDL GDP 1.1. It will be a requirement for all staff to be trained in this SOP and have a periodic refresher. All other GDP training will be job specific and as per your personal training matrix.
Ability to work a flexible work schedule and shift, including weekends if required.
Was Cencora bietet
Wir bieten eine wettbewerbsfähige, auf dem Total-Rewards-Ansatz basierende Vergütung. Unser Engagement für unsere Mitarbeiter umfasst Leistungsprogramme, die umfassend, vielfältig und so konzipiert sind, dass sie den verschiedenen Bedürfnissen unserer Belegschaft gerecht werden.
An den unterschiedlichen Orten unserer weltweiten Präsenz und in den verschiedenen Geschäftseinheiten verfolgen wir ein ausgewogenes Konzept bezüglich der Leistungen, die wir anbieten. Viele Leistungen werden vom Unternehmen bezahlt, während andere durch Beiträge für Mitarbeiter verfügbar sind. Spezifische Leistungsangebote können je nach Standort, Position und/oder Geschäftseinheit variieren.
Vollzeit
Affiliated Companies
Affiliated Companies: Alliance Healthcare Management Services Limited
Chancengleichheit bei der Beschäftigung
AmerisourceBergen verpflichtet sich, gleiche Beschäftigungschancen zu bieten, ohne Rücksicht auf Ethnie, Hautfarbe, Religion, Geschlecht, sexuelle Orientierung, Geschlechtsidentität, genetische Informationen, nationale Herkunft, Alter, Behinderung, Veteranenstatus oder Zugehörigkeit zu einer anderen durch Bundes-, Landes- oder Kommunalrecht geschützten Gruppe.