Content Creator – Training Support (Dual Role of Creator and Writer)
itmtanzanialimited
| Company | itmtanzanialimited |
| Category | Marketing |
| Location | — |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 7 Oct 2025 |
| Last verified | 10 Aug 2026 |
| Source | Employer ATS (teamtailor) |
Description
To design, develop, and maintain engaging training materials (presentations, e-learning modules, case studies, videos, manuals) that support the Training Manager in delivering impactful learning experiences for all levels in the organization. Key Responsibilities
Work closely with Training Manager to convert learning objectives into training modules .
Create visual and interactive content (PowerPoints, explainer videos, infographics).
Develop case studies and role-play scripts based on Tanzanian telecom/retail scenarios.
Localize global content to suit Tanzanian context (language, culture, market examples).
Maintain a centralized content library for all levels (accessible online & offline).
Update training materials quarterly based on new product launches, Airtel promotions and changes in sales processes
Write clear, engaging copy for social media, websites, SMS, and ad campaigns.
Create captions and storytelling content that connects with diverse audiences.
Draft press releases, taglines, newsletters, and promotional material.
Research trends in telecom and technology to generate relevant content ideas.
Collaborate with the design team to align visuals with messaging
Key Result Areas (KRAs) – Content Creator Content Development
Number of training modules created/updated per quarter.
Turnaround time for new content after product/market change.
Content Quality
Average trainee satisfaction rating for content (>80%).
Trainer feedback on content effectiveness.
Innovation & Engagement
% of modules designed with interactive/multimedia elements.
Adoption rate of e-learning modules by all levels
Company Applications:
Ensure mandatory use of call company applications for billing. Hr Portal. Attendance and all activities on daily basis.
Ensure Training and continues learning process initiated is adhered.