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Contact Centre Consultant - Inbound, Consumer Contact Centre - Card Call Centre - Inbound (SG) MY

ejox
Companyejox
CategoryConsulting & Strategy
LocationMalaysia
Remote—
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted23 Jul 2026
Last verified11 Aug 2026
SourceEmployer ATS (oracle)
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Description
Customer Service & Support Handle customer enquiries, requests, and complaints in a professional and timely manner. Provide accurate information about products, services, policies, and procedures. Identify customer needs and offer appropriate solutions or alternatives. Escalate complex cases to the relevant departments when necessary.