Job Opportunities API

Rentokil Initial Customer Service Agent Join Our Team and Make a Difference! We are currently seeking a Customer Service Agent to join our dedicated team at the Birmingham branch. If you enjoy working in a fast-paced, customer-focused environment, this could be the perfect opportunity for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26655 per annum. Expected OTE: £27250 per annum, with bonus and commission schemes available. Benefits: RI Rewards, bonus scheme and progression opportunities. Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week) Industry-Leading Training: Receive top-notch training to support our customers' needs. The Customer Service Agent Role As a Customer Service Agent, you will be a key member of our Contact Centre team, responsible for providing excellent service to our customers. Key responsibilities include:  Taking inbound calls and making outbound calls to resolve a range of customer queries Acting as the first point of contact for all new, existing and prospective customers, providing service through your understanding of all business services, products and procedures  Utilising our in-house systems to log customer queries Working towards agreed individual and team targets