Job Opportunities API

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Configuration Technician II to join our team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade, running in the Small Business category. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented people in the country. The Configuration Technician II is responsible for both internal and external facing responsibilities. In this position, you will be a critical point of contact between iT1 Consulting and the rest of the organization, as well as iT1’s customers, in setting up, configuring, and deploying Client assets.   Requirements Set up and configure computers and peripheral based on the scope of work.  To accurately diagnose, the problem with a malfunctioning PC, Mac, laptop, printer or other peripheral.  Perform quality control on the project assigned.  Every project is different – technician is expected to follow instructions per project.  Respond to order requests and customer emails to assist in troubleshooting any problems that arise  Act as a subject matter expert in day-to-day operations  Ability to train team members on process, tools, and technology    Essential Functions:   Imaging laptops and desktops   Hardware and software installations and configurations   Troubleshooting desktop and laptop hardware and software issues   Bench testing refurbished devices such as PC, Monitors, switches, phones etc.   Desktop and Laptop repair   Server hardware configuration   Small office installs   Documentation       Job Qualification Requirements:   3-5 years of related experience  Excellent communication written and verbal skills   A+ or comparable experience   Working knowledge of Windows and Mac operating systems   Working knowledge of common desktop applications   Strong knowledge of desktop and laptop computer hardware   Ability to work full time   Occasional travel   Be able to lift 50lbs   Dependable transportation   Ability to multi-task   Physical Demands:  Lifting or carrying up to 50 lbs.  Lift 50 lbs. +  Standing for long periods of time  Time spent in low postures (crouching, stooping, kneeling, bending)  Climbing (ramps, stairs, or ladders)  Sit at a computer for 8 hours per day  Keyboarding for 8 hours per day  Reaching Overhead  Near Vision (working with small objects or reading small print)  Speaking (communicating information to clients / coworkers)  Duration: This position is a benefits eligible, temporary role that has a 12 month duration. Benefits Medical, dental, and vision benefits with highly subsidized premiums Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off 401(k) Plan with employer match