Job Opportunities API

Description Join Lake Lawn Resort as a Conference Services Manager and lead the planning and execution of group events, conferences, and banquets. This role is ideal for someone who thrives in a fast-paced hospitality environment and excels at coordinating details, managing client relationships, and delivering seamless events. Position Details • Employment Type: Full-Time • Shift: Flexible (Days, Evenings, Weekends based on events) • Department: Sales & Catering / Events What You’ll Do • Serve as the primary point of contact for group and conference clients • Plan, coordinate, and execute events from booking through completion • Prepare detailed Banquet Event Orders (BEOs) and group resumes • Collaborate with internal departments (F&B, operations, housekeeping, etc.) to ensure seamless execution • Upsell event enhancements including menus, themed events, activities, and additional services • Maintain accurate event details in systems such as Amadeus, Versa, and Sales & Catering platforms • Communicate event timelines and requirements to all stakeholders • Ensure high levels of guest satisfaction and resolve issues as they arise • Support revenue growth through client engagement and service excellence Requirements What We’re Looking For • College degree or equivalent experience • 3+ years of experience in conference services, event management, or hotel/resort operations • Prior supervisory experience in food & beverage or banquet operations preferred • Strong organizational and multitasking skills • Excellent communication and client management abilities • Experience with systems such as Amadeus, Versa, and Microsoft Office (Word, Excel) • Valid driver’s license required Work Environment • Indoor resort and event spaces • Fast-paced, event-driven environment • Flexible schedule based on business and event needs About Lake Lawn Resort Located on Delavan Lake, Lake Lawn Resort is a premier destination for conferences, events, and group experiences. The Conference Services Manager plays a key role in delivering high-quality, memorable events for guests. Disclaimer This role includes a variety of responsibilities to support daily operations.