Concierge, The Westin Monache, Winter 26-27
alterra
| Company | alterra |
| Category | Hospitality |
| Location | Mammoth Lakes, CA |
| Remote | — |
| Employment | Not stated |
| Level | Entry |
| Salary | Not stated by the employer |
| Posted | 22 Jul 2026 |
| Last verified | 10 Aug 2026 |
| Source | Employer ATS (workday) |
Description
Seasonal
LIVE THE DREAM. Work here. Play here.
The mountains are calling.
NOTE: This position is located in Mammoth Lakes, California.
Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn’t it?
More about the benefits and perks of your adventure here:
• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Discounts on ski/snowboarding lessons
• Friends and Family vouchers
• Retail & Food discount
• Equipment Rental discount
• 401k with company match
• Healthcare
• Dental
• Vision
• PTO for benefit eligible employees
• Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide
*Offers of employment may be contingent upon successful completion of a background investigation.
Hourly pay rate: $21.00-$25.00
About this position:
• Create emotional connections with guests by adhering to Westin and Marriott Brand Standards.
• Assist hotel guests in planning their vacation.
• Help guests with reservations and special needs.
• Assist service express with phone calls, amenities, and guest requests.
• Take In-Room Dining orders, arrange bell/valet, housekeeping, and engineering assistance.
• Manage all aspects of guests’ stay to Westin Brand Standards, solving problems and communicating feedback to the Manager on Duty.
• Provide detailed information about Hotel, Ski Area services, and surrounding communities in person and by phone.
Requirements:
• High school graduate or equivalent.
• Knowledge of Mammoth and surrounding area strongly preferred.
• Minimum of two years' experience in hospitality, public relations, or sales and marketing.
• Hotel or Resort experience preferred.
• Computer skills.
• Professional demeanor, attitude, and appearance.
• Strong work ethic.
• Effective communication with guests, employees, and management.
• Ability to perform under pressure.