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The Concierge role is responsible for providing expert knowledge on tours, ports, and destinations. With a focus on tailored guest experiences, this role involves managing reservations for onboard services, staying informed about activities, and assisting with tour dispatch. The Concierge takes ownership of the guest experience, handles shoreside reservations, and fosters positive relationships with other departments. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Lady or Gentleman for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards.